SPRING Production

Account Executive

• Prospect: Identify and target high-growth Mid-Market companies and key decision-makers across product, marketing, and digital teams
• Outreach: Craft thoughtful messaging and leverage a mix of cold outreach strategies (email, LinkedIn, calls) to generate new pipeline and book meetings
• Qualify: Understand customer challenges and clearly communicate Sprig’s value to determine strong product–market fit
• Close: Run efficient sales cycles with multiple stakeholders and confidently guide prospects from discovery through close in a fast-paced startup environment
• Expand: Partner with customers post-sale to identify opportunities to expand Sprig across additional teams, products, and use cases

Mid-Market Account Executive

• Own and manage the entire sales cycle, from prospecting to closing, with a focus on six- to seven-figure ARR Enterprise deals
• Build and maintain a strong pipeline through proactive prospecting and outreach effort
• Conduct onsite meetings with prospects and clients
• Deliver polished and persuasive executive-level presentations that address client needs and position Sprig as a strategic partner
• Use modern AI sales tools to analyze sales performance, track progress, and continuously refine strategies

Enterprise Account Executive

Technical Customer Success

• Partner directly with customers to troubleshoot technical issues related to integrations, SDK implementations, APIs, survey deployments, and platform configuration
• Lead technical onboarding and implementation support to help customers successfully roll out Sprig across their teams and workflows
• Conduct technical demos and solution consultations aligned to customer business goals and technical requirements
• Collaborate closely with Product and Engineering teams to help isolate common customer requests, test workarounds and new feature releases, and make technical documentation updates to assure customer success
• Act as a trusted advisor to customers by recommending best practices, creative solutions, and scalable workflows that maximize platform adoption and long-term success
• Partner closely with Sales and Customer Success teams to support technical evaluations, expansions, and customer growth opportunities

Mid-Market Account Executive

Enterprise Account Executive

Customer Success Engineer