Spreetail

Full-stack Engineer

• Design, build, and maintain the backend services that power Spreetail's fulfillment operations — inventory management, order processing, carrier integrations, and exception handling.
• Own the reliability and correctness of transactional systems that FC operations depend on every hour of every day.
• Lead technical design within your pod — driving architecture decisions, establishing patterns, and holding a high bar in code review.
• Identify and address systemic issues: performance bottlenecks, data consistency gaps, fragile integrations. Debug and resolve production issues quickly, with clear communication to stakeholders.
• Collaborate with product managers and FC operations teams to translate operational requirements into sound software design. Mentor SE II engineers and help raise the overall engineering quality of the team.

Software Engineer III

Platform Engineer

• Provision complete infrastructure stacks for new product launches. Recent examples include full EKS buildouts (Karpenter, Istio, Crossplane), PostgreSQL/Redis data stores with IAM authentication, CloudFront distributions, and Datadog instrumentation across multiple concurrent initiatives.
• Lead Kubernetes platform evolution. Drive cluster upgrades, add-on lifecycle (Karpenter, Istio, Crossplane), pod identity migration, and namespace management across all environments.
• Design secure, scalable abstractions that hide infrastructure complexity and define the golden paths other teams build on.
• Own authentication infrastructure for internal and external products: Auth0 SSO, Azure AD/Entra, AWS IAM, EKS Pod Identity, and OIDC federation.
• Drive zero-trust infrastructure patterns. Rotating IAM credentials for RDS, per-app Istio authorization policies, and network isolation.
• Enable LLM-powered workflows (Bedrock, Claude Code, and similar) that let engineering teams move faster without sacrificing governance.

Senior Platform Engineer

Account Manager

• Drive brand growth by assessing the full GMV potential of each brand and building smart, competitive fulfillment contract models. Use market insights to identify realistic opportunities and maximize impact.
• Translate long-term brand goals into clear, actionable steps and inspire teams, peers, and brand leaders to execute strategy at every touchpoint.
• Own account health by monitoring daily performance metrics including on-time delivery, inventory accuracy, customer satisfaction, forecasting, and sales, taking decisive action to keep brands thriving.
• Forge strong relationships with business leaders at all levels, lead brand communications, manage feedback, and deliver projects with precision and excellence while always going above and beyond to provide a best-in-class brand experience.
• Deliver insightful brand reporting with actionable recommendations, lead calls, track questions, drive follow-ups, and complete weekly business reviews to identify gaps and ensure results.

Senior Account Manager – Mandarin

Financial Planning and Analysis

• Serve as a strategic thought partner at the intersection of finance, data, and commercial decision-making.
• Own high-visibility analytical programs that directly shape pricing strategy, assortment investment, and category portfolio decisions—operating with a high degree of autonomy.
• Influence senior leadership and cross-functional teams across Merchandising, Marketing, Supply Chain, and FP&A.

Principal Financial Analyst – Merchandising Finance

Program Manager

• Serve as the critical link between brand partners, merchandising, and content teams.
• Architect and maintain the escalatory frameworks that protect the presence on the Amazon Marketplace.
• Transform reactive troubleshooting into proactive, scalable systems that drive Week-over-Week (WoW) growth and maintain a gold standard of brand excellence.

Program Manager – Suppression

Operations

• Own daily coordination and follow-through across all FC Problem Solver tasks by ensuring every item has clear ownership, visibility, timelines, and resolution status.
• Manage and maintain the intake and ticketing workflow by prioritizing incoming requests, routing work appropriately, and ensuring no items remain unresolved without documented action plans.
• Track, verify, and close operational tasks accurately while proactively escalating blockers, risks, or stalled work with the context needed for leadership action.
• Build and maintain reporting that provides clear visibility into open work, resolution timelines, recurring issues, and overall FC Problem Solver performance.
• Partner cross-functionally with SMEs, Account Managers, and FC leadership to deliver timely communication, operational updates, and proactive escalation support that protects brand and fulfillment operations.

FC Operations Coordinator – Platform Services

Manager

• Hold the 3PL partner accountable to contracted SLAs and KPIs by monitoring performance, conducting structured reviews, and tracking corrective actions for any identified gaps.
• Serve as the primary liaison between the 3PL partner and Spreetail’s central functions (Technology, Transportation, Account Management), translating strategic requirements into clear operational instructions.
• Monitor real-time inventory levels, order statuses, and shipment planning via our WMS (Linnworks) to ensure on-time delivery and proactively flag discrepancies across B2B and B2C flows.
• Ensure strict 3PL adherence to Spreetail’s Standard Operating Procedures (SOPs), acting as the lead point of contact for rolling out system updates, new SOPs, or new client onboardings.
• Produce regular operational reports for internal stakeholders and analyze WMS data to track metrics like on-time shipment (OTS), order accuracy, and inbound receive performance.
• Identify continuous process improvement opportunities within 3PL operations and build collaborative, solutions-focused relationships to implement effective changes.

Warehouse Area Manager, 3PL

• Develop, document, and maintain a comprehensive library of Spreetail EU Standard Operating Procedures (SOPs) covering all core warehouse workflows, including inbound, outbound, returns, and inventory management.
• Conduct regular, structured audits at each FC site to assess SOP compliance, producing detailed findings reports and actionable follow-up plans to ensure processes are actively embedded.
• Lead continuous improvement and cost-optimization initiatives across the EU network using structured methodologies (Kaizen, 5S, Lean) to drive labor efficiency, space utilization, and process waste reduction.
• Own the design and governance of inventory control and quality assurance (ICQA) programs, including cycle counts, wall-to-wall counts, and deep-dive investigations into inventory discrepancies.
• Define, audit, and report on a robust KPI framework for operational performance across all EU sites, supporting local managers with root cause analysis and targeted improvement plans.
• Collaborate cross-functionally with 3PL partners, Technology, and Transportation teams to align processes, deploy system enhancements (Linnworks), and support new facility launches.
• Develop training materials and conduct on-site process training sessions during SOP rollouts to build capability among FC Managers, 3PL supervisors, and warehouse operatives.

Operational Excellence Manager

Customer Success Manager

• Schedule, train and lead initial meetings with new clients to understand their specific logistics needs and goals.
• Conduct regular meetings (weekly, monthly, or quarterly) with clients to review account performance, discuss upcoming needs, and address any concerns.
• Serve as the primary point of contact for client issues, diagnosing problems quickly and accurately.
• Monitor key performance indicators (KPIs) for each client account, such as delivery times, order accuracy, and inventory levels.
• Ensure all client contracts and Service Level Agreements (SLAs) are up-to-date and reflective of current services and expectations.

Customer Success Specialist, Mandarin and English Speaking

Graphics Designer

• Designs visually appealing digital marketing materials for clients across various industries
• Comfortable working in a dynamic, deadline-driven environment
• Attention to detail
• Proactive team player
• Motivated to learn and grow

Graphic Designer

Business Development Rep

• Drive significant GMV and profit growth by closing high-value brand partnerships that align with Spreetail’s long-term strategic and profitability goals.
• Own complex sales cycles end-to-end, building multi-threaded relationships with executive decision makers and guiding opportunities from prospecting through close.
• Lead financial analysis, commercial structuring, and negotiation strategy to ensure partnerships deliver scalable, sustainable profitability.
• Influence and improve go-to-market strategy by refining sales messaging, partnership structures, and repeatable playbooks for strategic deals.
• Act as a trusted advisor and informal leader by mentoring team members, sharing best practices, and partnering cross-functionally to drive organizational success.

Senior Business Development Manager

• Drive profitable GMV growth by identifying, qualifying, and closing new brand partnerships aligned with Spreetail’s strategic goals.
• Manage opportunities through the sales cycle, partnering with BDRs or self-sourcing leads while maintaining a healthy and accurate pipeline.
• Build strong relationships with brand decision makers by delivering compelling, customized presentations and leading strategic conversations.
• Use financial analysis and data-driven decision making to evaluate partnership opportunities, negotiate deal terms, and improve long-term profitability.
• Partner cross-functionally with Analytics, Vendor Management, and Operations teams to ensure smooth onboarding and successful partnership launches.

Business Development Manager

Brand Manager

• Develop and execute data-driven brand growth strategies that accelerate GMV, traffic, conversion, and profitability across major ecommerce channels.
• Lead and mentor a high-performing pod of Brand Strategy Managers through coaching, accountability, and continuous development.
• Build strategic partnerships with brands to secure incremental marketing funding and maximize return on investment.
• Drive cross-functional alignment with Merchandising, Creative, Content, and Channel teams to unlock new growth opportunities and improve execution speed.
• Identify and implement process improvements, reporting efficiencies, and incrementality opportunities that scale performance across the business.

Director, Brand Strategy

Growth Marketing

• Lead the strategic partnership with TikTok’s shop management and category teams to ensure Spreetail is an early adopter of new features (e.g., Shop Tab integrations, Live Shopping initiatives).
• Drive the strategy for the TikTok Affiliate Center, building frameworks to recruit, vet, and manage creator relationships that drive high-volume "earned" media sales.
• Own the execution of TikTok-specific programs including "Deal-of-the-Day," shop-funded coupons, and TikTok Shop Ads (PSA) to maximize ROAS.
• Partner with creative teams to ensure product detail pages (PDPs) use TikTok-native video and imagery that converts "scrollers" into "buyers."
• Define and track success through TikTok-specific KPIs: GMV via Affiliate vs. Organic, Creator Collaboration Rate, and Shop Health Ratings.
• Collaborate with Channel Operations to meet TikTok’s rigorous fulfillment SLAs, ensuring "Ready to Ship" times and seller ratings remain in the top tier to avoid account suppression

Growth Lead

Director

• Manage a team of Marketplace Managers focused exclusively on Walmart.com, driving a culture of high performance and deep platform expertise.
• Own the Walmart channel P&L. You will drive financial awareness and improvement while implementing automation and process improvements specifically tailored to Walmart’s seller ecosystem.
• Drive operational and strategic relationships with Walmart’s partner managers. You will work with the internal merchandising team to develop promotional plans that align with Walmart’s "Deals for Days" and seasonal events.
• Maintain a forward-thinking mindset to hedge against marketplace policy changes and accelerate growth. This includes partnering with technology and reporting teams to refine operational systems for maximum efficiency on the Walmart platform.
• Partner with merchandising and retail operations to optimize assortment and pricing for the Walmart customer. This includes setting targets for Walmart Connect and ensuring the team executes against clear revenue and goals.
• Develop and mentor the team with transparency and vulnerability to build trust, foster ownership, and invest in each team member’s growth in marketplace leadership