Spherix Global Insights

Operations

• Own the end-to-end orchestration of market research execution across programming, fielding, panel operations, data processing, reporting, and publication, ensuring predictable, high-quality delivery at scale.
• Design and continuously refine workflows that reduce handoff friction, rework, and manual coordination across teams.
• Partner with insights and franchise teams to translate delivery needs into executable timelines and resource plans.
• Establish clear ownership, decision rights, and handoff expectations across Spherix, ensuring projects launch with aligned scope, timelines, and success criteria.
• Surface delivery risks early and drive resolution through data, prioritization, and decisive escalation, facilitating focused operational forums centered to achieve operational objectives.
• Own and manage the integrated publication roadmap across franchises, indications, and products, ensuring commitments are consistently met.
• Coordinate execution inputs across analytics, insights, operations and leadership to balance speed, quality, and capacity in delivery.
• Manage, maintain and evolve all operations’ platform technology including but not limited to Asana, Survey App, Power BI Internal LLMs.
• Investigate, define and deploy new emerging technologies with a focus on AI to provide continuous improvement to operational processes.
• Maintain living, system-driven project plans that provide real-time visibility into timelines, dependencies, risks, and capacity.
• Design and maintain leadership-ready dashboards and integrated platforms (e.g., Power BI) that surface portfolio health, delivery performance, risks, and capacity in real time.
• Identify and implement opportunities to automate repetitive workflows, reporting, and handoffs, and support integrations across internal and external systems including Asana, Power BI, HubSpot, SharePoint, and data platforms.
• Establish and evolve a modern production operations center of excellence focused on execution quality, efficiency, and scalability.
• Lead, mentor, and develop a team of data analysts, programmers, DevOps, program managers and panel team members, setting clear expectations, supporting professional growth, and holding the team accountable for outcomes.
• Translate product and portfolio demand into forward-looking capacity and staffing plans across franchises and products, partnering with functional leaders to proactively rebalance workloads.
• Build reusable execution playbooks, standards, templates, and operating rhythms that scale as volume and complexity increase.

VP, Operations

Sales

• Lead the sales strategy for identified franchises and accounts
• Develop long-term relationships with clients to achieve target revenues
• Successfully meet or exceed assigned quota
• Generate market awareness through conferences and events
• Curate leads and present capabilities to generate opportunities
• Work with Insights leads to close opportunities
• Ensure capabilities decks are tailored to unique client needs
• Collaborate with marketing and Franchise Heads to generate marketing and sales enablement materials
• Engage clients/prospects to understand market demands and provide feedback on product messaging
• Develop and execute a sales strategy for each target client
• Drive new business opportunities within new accounts
• Secure and participate in client meetings with Franchise Heads
• Maintain the sales pipeline in HubSpot for accounts
• Represent Spherix at designated meetings (clinical and industry)

Sales Director

Director

• Manage and provide disease area expertise in the end-to-end insights generation process
• Drive client interactions and business development in the therapy area
• Lead client presentations, track follow-up requests, and lead ad-hoc deliverables
• Upsell existing clients on appropriate products
• Develop business with new clients and drive company growth through organic business development
• Proofread final deliverables to ensure they are client ready
• Writing all report types including key findings and executive summaries
• Design survey in a new indication
• Assist with marketing content and grow to lead marketing efforts
• Manage and mentor a team of market research analysts
• Improve internal research processes, tools, and methodologies to enhance efficiency and effectiveness
• Develop and implement comprehensive market research strategies aligned with business objectives

VP, Operations

Sales Director

Insights Director