VP, Operations

Spherix Global Insights

VP of Operations overseeing market research execution at Spherix Global Insights. Collaborating with teams to ensure operational efficiency and high-quality delivery.

Posted 7/18/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing end-to-end market research operations, including project management, technology integration, and team leadership. Proficient in developing workflows, dashboards, and operational strategies that enhance efficiency and quality in delivery.

Highest-signal resume keywords

Market Research Operations ManagementProject Management Office (PMO) ExperienceAsana and Power BI ProficiencyTeam Leadership and DevelopmentOperational Execution and Process Standardization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Market ResearchWorkflow ManagementData AnalysisProject ManagementOperational StrategyDashboard CreationProcess StandardizationTechnology IntegrationAI ImplementationCross-Functional Collaboration

Soft Skills

Organizational SkillsAnalytical SkillsProblem-Solving SkillsCommunication SkillsStakeholder Influence

Tools & Technologies

AsanaPower BISurvey ApplicationsAI TechnologiesLLMsHubSpotSharePointData Platforms

Industry Keywords

Operations ManagementResearch OperationsConsultingGovernanceProcess Standardization

About the role

Key responsibilities & impact

Own the end-to-end orchestration of market research execution across programming, fielding, panel operations, data processing, reporting, and publication, ensuring predictable, high-quality delivery at scale.
Design and continuously refine workflows that reduce handoff friction, rework, and manual coordination across teams.
Partner with insights and franchise teams to translate delivery needs into executable timelines and resource plans.
Establish clear ownership, decision rights, and handoff expectations across Spherix, ensuring projects launch with aligned scope, timelines, and success criteria.
Surface delivery risks early and drive resolution through data, prioritization, and decisive escalation, facilitating focused operational forums centered to achieve operational objectives.
Own and manage the integrated publication roadmap across franchises, indications, and products, ensuring commitments are consistently met.
Coordinate execution inputs across analytics, insights, operations and leadership to balance speed, quality, and capacity in delivery.
Manage, maintain and evolve all operations’ platform technology including but not limited to Asana, Survey App, Power BI Internal LLMs.
Investigate, define and deploy new emerging technologies with a focus on AI to provide continuous improvement to operational processes.
Maintain living, system-driven project plans that provide real-time visibility into timelines, dependencies, risks, and capacity.
Design and maintain leadership-ready dashboards and integrated platforms (e.g., Power BI) that surface portfolio health, delivery performance, risks, and capacity in real time.
Identify and implement opportunities to automate repetitive workflows, reporting, and handoffs, and support integrations across internal and external systems including Asana, Power BI, HubSpot, SharePoint, and data platforms.
Establish and evolve a modern production operations center of excellence focused on execution quality, efficiency, and scalability.
Lead, mentor, and develop a team of data analysts, programmers, DevOps, program managers and panel team members, setting clear expectations, supporting professional growth, and holding the team accountable for outcomes.
Translate product and portfolio demand into forward-looking capacity and staffing plans across franchises and products, partnering with functional leaders to proactively rebalance workloads.
Build reusable execution playbooks, standards, templates, and operating rhythms that scale as volume and complexity increase.

Requirements

What you’ll need

Bachelor’s degree required; advanced degree preferred
10+ years of experience in operations, PMO, research operations, or workflow management, preferably within market research or consulting
Deep expertise with technology tools including but not limited to Asana, AI, LLMs, proprietary survey applications, BI technology delivery and operations tools
Strong experience managing complex, cross matrix multi-workstream research projects
Proven experience managing operations teams
Experience creating executive-level dashboards (KPIs, capacity, cycle times, portfolio summaries)
Strong background in governance, process standardization, and operational execution
Very strong technology background
Excellent organizational, analytical, and problem-solving skills
Strong communication skills with the ability to influence stakeholders across all levels of the organization.

Benefits

Comp & perks

4 weeks of PTO
great healthcare
flex-time
and more