Marketing Intern
BeeX
Entry-Level Data Entry Administrator
Spectrum Association Management
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $15 per hour
Job Level
Entry Level
About the role
- Process homeowner applications for changes to property while following HOA regulations
- Complete daily tasks related to providing correct and timely documentation to departments and external clients (HOAs)
- Perform repetitive operations in operations departments and interact with homeowners as needed
- Input and verify large amounts of account data and maintain accurate account information
- Prepare and deliver documents for transactions to title companies, review boards, vendors, realtors, and homeowners
- Provide exceptional service via phone, email, and in person to internal and external customers
- Receive inbound calls and make outbound calls to clarify information and requests
- Field internal questions, troubleshoot and resolve related issues
- Collaborate with team to obtain required documentation and meet strict time frames
- Adhere to strict HOA-regulated deadlines and maintain accuracy under time pressure
Requirements
- Strong attention to detail and analytical/auditing skills
- Ability to troubleshoot, solve problems, and work independently under strict deadlines
- Ability to work at a fast pace for long periods while maintaining accuracy
- Detail oriented and pride in producing great work
- Positive attitude and collaborative team orientation
- Accurate data entry skills
- Exceptional customer service skills over the phone, email, and in person
- Clear and concise written and verbal communication skills
- Prepare documents required for transactions to title companies, review boards, vendors, realtors, and homeowners
- Receive inbound calls and make outbound calls as needed
- Field internal questions and troubleshoot and resolve related issues
- Large amounts of data input and verification
- Maintaining a database of correspondence
- Time management skills
- Polished and professional written and verbal communication
- Deadline-driven and highly accountable to HOA regulated deadlines for document delivery
- Analytical and able to research complex issues across various systems and platforms
- Ability to explain regulations and policies to customers and diffuse escalated concerns
- Self-starter able to work independently with minimal direction
- Proactive collaboration with team to ensure daily work is completed
- Strong organization skills
- Experience with Microsoft Outlook, Excel, and Word
- Must live in San Antonio, Texas and be able to commute to the office during training and twice weekly
