Specsavers

Manager

• Lead by example and champion a customer-first mindset
• Keep the store and team running like clockwork
• Support team members to grow their skills
• Bring better hear and eye care to the community

Assistant Manager

Attorney

• Provide company secretarial services supporting the rollout of new businesses
• Manage company records including registers and filings
• Offer ad hoc support to the Legal Resource Team

Legal Resource Assistant

Affiliate Manager

• Join the business as a 50% Optometry Partner
• Invest in your future and gain financial security
• Take ownership of a well‑established store
• Work in one of the East Midlands’ most affluent and picturesque market towns
• Enjoy a competitive partner salary and attractive benefits
• Maintain ongoing income and long‑term asset value

Optometry Partner

• Join established team in a large store in Walsall
• Ensure our valued patients have an excellent experience
• Decide which enhanced optical services are on offer in store

Dispensing Optician Manager

• Help shape the future of a new Specsavers store
• Build a thriving new practice at the heart of the community
• Work collaboratively with experienced partners
• Deliver high standards of clinical care
• Create a recognized community presence and shape the business with your vision.

Business Analyst

• Work closely with Data Product Managers and delivery teams to define and prioritise product backlogs
• Translate business needs into development-ready user stories
• Ensure successful implementation of data-driven solutions
• Collaborate with data engineers, architects, modellers, and marketers

Data Business Analyst – 12 Month FTC

Consultant

• Welcome customers warmly, creating a friendly and approachable environment in the store
• Build strong connections by understanding customers’ needs and recommending the best possible eyecare solutions
• Guide customers in selecting frames that suit their lenses and personal style
• Explain offers, products, and services clearly and confidently to ensure customers make informed choices
• Perform pre-screening tests such as retinal imaging, pressure checks, and visual field testing (full training provided)
• Measure and adjust frames for a comfortable and precise fit
• Process orders for prescription glasses and contact lenses accurately and efficiently
• Schedule follow-up appointments to maintain excellent customer care
• Act as a proud ambassador for Specsavers, championing our behaviors and values in every interaction

Part-Time Retail Associate – Eyecare Consultant

Recruitment

• Proactively source Optometric Doctors (ODs), actively headhunting from organisation lists, and reaching out directly to competition doctors.
• Search and selection of Opticians, and Retail colleague using platforms such as LinkedIn, Indeed, job boards, events, referrals, and internal talent pools.
• Create and post engaging job advertisements across relevant channels.
• Represent Specsavers at recruitment events, career fairs, and university engagements in partnership with the marketing and recruitment teams.
• Support social media and campaign-based attraction efforts, sharing insights and activity results.
• Manage a portfolio of associate Doctors (locums) across multiple provinces.
• Act as the first point of contact for candidates, responding to enquiries and guiding them through the process.
• Coordinate candidate interviews with store Partners and follow up to ensure timely feedback.
• Maintain up-to-date and accurate records in our applicant tracking system (ATS) and Candidate Relationship Management (CRM) systems.
• Share relevant information with candidates to ensure they understand the Specsavers business model, roles, and expectations.
• Provide a seamless and professional candidate experience from application to onboarding handoff.
• Work with Partners to understand current and upcoming hiring needs for clinical and retail roles.
• Influence our partners to make strategic hiring decisions.
• Provide regular updates and market insights to support informed hiring decisions.
• Help guide Partners through the hiring process, offering support with job ad writing, interviews, and feedback loops.
• Collaborate with the wider Recruitment, Marketing, and Clinical Performance teams to align activity and improve attraction and hiring outcomes.
• Share ideas to improve our tools, templates, and candidate journey.
• Work with the Recruitment Manager to report on progress and share insights that help evolve our approach.

Senior Recruiter – Clinical, Retail

Sales

• Create an outstanding store environment for both our customers and our team
• Ensure every patient receives the best care in our stores
• Meet and work alongside a dedicated team of people in the store

Sales Assistant

Administration

• Efficiently answer all telephone calls to the store responding positively to customer enquiries and direct them to the appropriate department.
• Inform the Director / Manager of days and times where appointments are at capacity and days and times when appointment demand is weak.
• Supporting the management of the diary of clinics, allocating resource to ensure a diary efficiency.
• Manage cancellations and where appropriate rescheduling appointments
• Confirm appointments with patients ahead of time to ensure the smooth running of clinics
• Dealing with telephone queries and responding to online or email queries within agreed SLAs
• Ensure a copy of the following days appointments is produced each evening as a contingency for system failure.
• Ensure a copy of the following days booked collections is produced and ensure the lab has prioritised and completed these jobs.
• Advise customers of the current promotions and any relevant product information.
• Support the Directors with ad-hoc tasks as required
• Act as an ambassador for Specsavers at all times.

Audiology Administrator

• Guide the Service Delivery team to keep operations running smoothly
• Maintain a clear view of operational service status
• Ensure improvement plans stay on track
• Partner with IT Operations leadership and SDMs to shape strategies
• Oversee data collection and maintenance for service performance

Lead Service Delivery Manager

Designer

• Support the Global Store Design team with research, brief writing, idea generation, drawings, and visualisation
• Develop new concepts and specifications that reflect innovation and consistency
• Contribute to the delivery and evaluation of regional trials
• Create accurate manuals and standards for new design elements
• Produce effective 2D and 3D visuals using a range of tools
• Maintain databases and manage design risk assessments
• Prepare concise technical packs to support execution across global markets
• Champion platforms like SharePoint and Teams, and help prepare presentation packs for working groups and governance forums
• Support the team with administration, including purchase orders and invoicing

Global Store Designer

Call Center Representative

• Booking and planning clinics
• Speaking with customers on the phone
• Assisting with any queries
• General administrative duties
• Supporting our domiciliary team to effectively care for patients

Part Time Call Centre, Scheduling Assistant

Customer Support

• Spend 13 months building skills and confidence in a paid full-time job
• Be surrounded by a friendly, highly-experienced team who will support you every step of the way

Customer Service Apprentice

• Support the design, delivery, and coordination of learning, leadership, and talent development initiatives
• Collaborate closely with NE Learning & Development team, People & Organisation colleagues, and global L&D functions
• Develop and deliver learning paths and development activities aligned with business needs
• Enhance and maintain learning content, materials, and digital solutions
• Support managers in strengthening team capability through leadership tools and training
• Act as subject matter expert on development tools such as Insights and Hogan
• Coordinate regional capability‑building activities and communicate key L&D initiatives

Assistant Manager

Legal Resource Assistant

Optometry Partner

Dispensing Optician Manager

Optometry Partner

Data Business Analyst – 12 Month FTC

Part-Time Retail Associate – Eyecare Consultant

Senior Recruiter – Clinical, Retail

Sales Assistant

Audiology Administrator

Lead Service Delivery Manager

Global Store Designer

Part Time Call Centre, Scheduling Assistant

Customer Service Apprentice

Learning & Talent Partner