Specsavers

Administration

• Play a key role in keeping the hearcare department running smoothly
• Cover a wide range of administrative duties, including answering telephone calls, triaging patients, handling customer queries, managing appointments, updating and filing records
• Managing essential back‑office tasks such as data audits, emails, stock adjustments and ordering
• Support the Hearcare team with hearing aid repairs, including showing customers basic maintenance

Administrator, Part Time

Consultant

• Welcome customers warmly, creating a friendly and approachable environment in the store.
• Build strong connections by understanding customers’ needs and recommending the best possible eyecare solutions.
• Guide customers in selecting frames that suit their lenses and personal style.
• Explain offers, products, and services clearly and confidently to ensure customers make informed choices.
• Perform pre-screening tests such as retinal imaging, pressure checks, and visual field testing (full training provided).
• Measure and adjust frames for a comfortable and precise fit.
• Process orders for prescription glasses and contact lenses accurately and efficiently.
• Schedule follow-up appointments to maintain excellent customer care.
• Act as a proud ambassador for Specsavers, championing our behaviors and values in every interaction.

Eyecare Consultant

Business Analyst

• Understand business challenges and translate them into solutions
• Collaborate with teams to improve experiences
• Shape requirements and manage expectations
• Support UX enhancements and validate solutions

Financial Planning and Analysis

• take financial ownership of annual plans, forecasts and long-term strategic initiatives
• evaluate new and evolving clinical services, technology investments and delivery models
• shape business cases presented to governance forums
• strengthen financial partnering within the Resourcing function
• develop a deeper understanding of performance drivers and future demand
• provide month-end insight and forward-looking forecasts
• collaborate on cross-functional projects and ad hoc initiatives

Senior Finance Business Partner

Affiliate Manager

• Lead and inspire a high-performing clinical team
• Build strong relationships with customers and the local community
• Drive the store forward with fresh ideas and a customer-first mindset
• Strengthen clinical excellence while growing the business
• Prepare for full partnership responsibilities with dedicated mentoring

Optometry Partner in Development

• Organised and equipped to tackle a wide variety of tasks
• All aspects of optical administration such as triaging patients, answering calls and general queries
• Updating and filing records, managing appointments, banking, through to repairs to hearing aids
• Provide a top‑notch administrative service that supports the store’s overall success

Administrator

Manager

• set the standard
• work with the Store Directors to empower your team
• make the right decision for each customer
• create an excellent customer experience
• deliver business objectives

Store Manager

• Provide a platform for a commercially focused Retail Partner who wants to make a real impact
• Drive volume and growth in the community stores
• Engage with the local community and build relationships
• Manage and lead the team effectively
• Oversee store operations and ensure high-performance standards
• Contribute to the ongoing support and development from the leading global brand

Retail Partner

Human Resources

• Support people leaders by providing coaching and guidance in the areas of performance management, talent management, compensation and change management
• Partner with the Head of HR & Talent on delivering strategic talent planning activities including organizational design, people review, and succession planning
• Partner with the Head of Talent and external facilitators to support with the delivery and occasional co-facilitation of training to our support office employees
• Partner with our Global DEI Team on delivering inclusion initiatives in the region
• Trusted advisor on all elements of the employee lifecycle to people managers and individual contributors within Support Office
• Collaborating with the Global Rewards team to support the execution of our total rewards strategy and to ensure the successful implementation and communication of total rewards across the business
• Support with design and implementation of people and/or workforce priorities and projects

HR Business Partner

• Helping to lead and motivate the team on the shop floor, ensuring an exceptional customer experience at all times
• Carrying out regular 1‑2‑1s, supporting training needs, and coaching team members to grow and develop
• Being a confident front‑of‑house presence, keeping the shop floor running smoothly (no dispensing involved)
• Supporting the management team with key operational tasks, contributing to smooth day‑to‑day store performance
• Taking ownership of rota planning, ensuring the right people are in the right place at the right time
• Championing a positive, people‑focused culture—this role is perfect for someone who is naturally great with people and enjoys helping others succeed

Assistant Duty Manager

• Manage and coordinate audiology clinics, ensuring effective scheduling and patient flow
• Provide administrative and clinical support to audiologists
• Maintain accurate patient records, recalls, referrals, and follow-ups
• Act as a key point of contact for audiology patients
• Support IQIPS audits and ongoing clinical governance requirements
• Ensure clinics, equipment, and documentation meet Specsavers and regulatory standards
• Liaise effectively with clinicians and store teams to support smooth clinic operation
• Travel to spokes stores in Colne and Nelson will be expected

Audiology Clinical Coordinator – Administrator

• Specsavers Coventry and Coventry Arena present a rare Optometrist dual‑store partnership opportunity within two thriving, high‑performing environments.
• These linked stores are well‑established, modern, and supported by large, experienced clinical and retail teams.
• With strong footfall, growing customer bases, and a highly engaged leadership culture, this opportunity offers a dynamic and rewarding next step for the right partner.
• To succeed as a Specsavers partner, you need to be a values-led leader who thrives on collaboration and is committed to making a meaningful impact.
• You must be customer-focused, commercially aware, and ready to take ownership of both challenges and opportunities.
• This role demands resilience, integrity, and a genuine passion for people, whether that’s your team, your customers, or your community.
• It’s a chance to lead with purpose, grow with support, and leave a legacy you can be proud of.

Optometry Partner

Call Center Representative

• organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging
• answering calls and general queries
• updating & filing records
• managing appointments
• provide a top-notch administrative service that will support the store’s success

Call Centre Assistant

Machine Learning Engineer

• designing and building machine learning models
• developing generative AI solutions
• collaborating with data engineers, MLOps specialists, and product owners
• shaping the future of AI agents across Specsavers
• working on projects impacting supply chain, marketing, clinical and in-store experiences