Specsavers

Manager

• Handle enquiries in person and over the phone
• Guide customers through pre-screening tests
• Troubleshoot hearing aid issues
• Support the Audiology Business Owner with day-to-day running of the clinic
• Lead training for retail team members to ensure understanding of audiology services
• Manage administrative duties and schedule appointments
• Liaise with store partners to ensure smooth daily clinic operations

Retail Assistant, Clinic Manager

• Provide exceptional customer service and build lasting positive relationships
• Perform hearing screening and hearing aid maintenance (full training provided)
• Schedule appointments through the Simply Hearing system
• Manage administrative duties
• Liaise with store partners and ensure smooth flow of daily clinic operations
• Lead training with the retail team as an audiology champion of the store

• lead the delivery of major transformation programmes
• bring together technology, data, product, engineering, and quality teams
• removing blockers, facilitating collaboration, and keeping everyone focused on outcomes
• managing internal and external partners

Delivery Manager

• Guide delivery processes across multiple teams
• Create structured plans for project execution
• Communicate updates to relevant stakeholders
• Ensure all teams are informed and aligned on project objectives

Delivery Manager – Platforms

• Lead and motivate a high performing team through effective rostering, training, performance reviews, and recruitment of new team members
• Oversee daily operations, ensuring excellent customer service, retail standards, and efficient store flow
• Manage budgets, monitor expenses, set targets, and use marketing tools to drive growth
• Ensure exceptional customer experiences by coaching the team to deliver outstanding service
• Ensure adherence to company policies, industry standards, and efficient stock and roster management

Store Manager

Financial Planning and Analysis

• Lead, develop, and inspire a team of three
• Ensure the delivery of accurate, timely, and insightful financial reporting, forecasting, budgeting, and analysis
• Strengthen the partnership between Supply Chain Finance and the wider business
• Work closely with cost‑centre owners, functional leaders, Group FP&A, and the Supply Chain Leadership Team
• Translate data into meaningful insights to inform decisions impacting operations on a global scale
• Oversee forecasting and budget cycles
• Support external audit processes
• Produce board‑level materials to help steer strategic direction

Finance Planning and Analysis Manager

Data Engineer

• Support the Data team in transforming Specsavers into a data-driven business
• Deliver high quality data products
• Accelerate robust decision making
• Drive consistency and enable self-service for the business
• Reporting into the Lead Data Engineer
• Analyze technical capability for ingesting, managing and exploiting data

Senior Data Engineer

• Play a key role in transforming business requirements into practical, data-driven solutions
• Responsible for migrating and shaping data, building views that empower teams
• Ensure data is accessible and valuable for decision-making
• Focus on data integrity and security
• Lead the analysis, design, and development of tools and frameworks
• Support and migrate legacy data systems
• Create repeatable, reliable processes to ensure robust, scalable data solutions

General Counsel

• Provide strategic legal leadership and trusted counsel to senior executives
• Ensure delivery of the Legal function’s strategy and annual plan
• Shape legal strategy and influence business outcomes
• Lead a high-performing legal team supporting a diverse stakeholder group, including senior leadership, Store Partners, and the ANZ Board
• Ensure Specsavers meets its legal and regulatory obligations while enabling the business to operate confidently and commercially

Head of Legal

Customer Support

• Answering and making calls
• Booking appointments
• Diary management
• Communicating effectively with customers and clinicians

Customer Service Apprentice

Project Manager

• Facilitate the delivery of technology and data solutions for local and global projects.
• Lead the delivery of projects using waterfall and agile methodologies, ensuring alignment with strategic objectives and technical requirements.
• Manage scope, timelines and quality standards, while driving the effective execution of prioritised backlogs in line with business objectives, technical and data requirements.

Senior Project Manager

Implementation Specialist

• Play a key role in upgrading and rolling out people technology across the ANZ region
• Assist in project planning, capturing as is processes and data
• Organising and participating various cross functional workshops (e.g. discovery and playback workshops)
• Provide input to configuration, testing and go live/launch to ensure a system that improves our people systems and data
• Assist with project coordination and provide the key point of contact for stakeholders in both the ANZ Support team and the UK people systems teams

HR Systems Implementation Specialist

Learning and Development

• Responsible for building the capability of store teams across Queensland
• Deliver engaging training through workshops, store visits, and online learning
• Ensure teams have the skills and confidence they need to succeed
• Build strong relationships, mentor and coach others, and inspire teams
• Drive retail performance and embed new initiatives across the Gold Coast region

Regional Training Manager

Call Center Representative

• Create an outstanding store environment for both our customers and our team
• Ensure every patient receives the best care in our stores

Retail Assistant, Clinic Manager

Retail Assistant, Clinic Manager

Delivery Manager

Delivery Manager – Platforms

Store Manager

Finance Planning and Analysis Manager

Retail Assistant, Clinic Manager

Senior Data Engineer

Data Engineer

Head of Legal

Customer Service Apprentice

Senior Project Manager

HR Systems Implementation Specialist

Regional Training Manager

Call Centre Administrator