Speak

Manager

• Manage and grow the ML team through clear expectations, regular feedback, and strong coaching.
• Define quarterly ML goals and success metrics, establish baselines, and build a visible “scoreboard” for progress.
• Drive end-to-end execution on key ML initiatives: planning, evaluation, iteration, rollout, and impact measurement.
• Build a repeatable model evaluation and experimentation process (quality, performance, reliability), including rollout criteria.
• Partner with Product and Engineering leaders to align roadmaps, clarify ownership, and ensure ML work is shippable and predictable.
• Identify gaps in our current ML strategy, propose concrete bets, and translate direction into actionable plans.
• Help hire thoughtfully as the team grows, without prematurely scaling into a large org.

Applied ML Manager

QA Engineer

• Analyze requirements and specifications to develop effective test strategies.
• Design, execute, and maintain test plans and cases for comprehensive coverage.
• Conduct functional, regression, performance, analytics, and design testing.
• Document and track defects using a test management system and issue tracker like Linear.
• Collaborate with developers, product managers, QA teammates, and other stakeholders to resolve issues pre-release.
• Triage and groom bug reports for your features, and collaborate with Product Ops on issue management
• Maintain a high-quality bar for mobile releases, including clear go/no-go recommendations and follow-through on critical issues.
• Maintain comprehensive documentation of testing activities, test cases, and reports.
• Work with QA teammates, Engineers, and Product teams to identify challenges and improve QA workflows.
• Utilize QA automation tools to streamline testing and reduce manual regressions where appropriate.
• Maintain and interpret quality metrics (for example, defect trends, escape rates, test coverage) to drive improvements in release quality and speed.

QA Specialist

Designer

• Contribute to ESL/EFL curriculum development, balancing pedagogical efficacy, appropriate difficulty, and learner engagement.
• Design and write engaging, effective learning materials (e.g., lesson scripts, activities, vocabulary lists) in English for ESL/EFL learners at different proficiency levels, operating with minimal oversight.
• Manage end-to-end delivery of defined ESL/EFL content projects involving multiple contributors, ensuring clear timelines, ownership, and communication throughout the project lifecycle.
• Collaborate closely with cross-functional partners and teammates across global markets and time zones
• Contribute to quarterly and annual planning for Speak’s ESL/EFL learner strategy.
• Evaluate content effectiveness and proactively propose improvements by leveraging QA results, analytics, and user interviews
• Own the quality and consistency of ESL/EFL content within your assigned scope
• Help strengthen content standards and workflows across the Learning Design team by contributing to peer reviews, sharing best practices and learnings, and participating in training

Applied ML Manager

QA Specialist

Senior Learning Designer – ESL/EFL Curriculum