Sparksoft Corporation

Business Analyst

• Own the process of identifying and documenting detailed business needs and translating business goals into functional requirements whilst ensuring they align to the product vision and business objectives
• Analyze and organize requirements into stories under epics, generate acceptance criteria, lead refinement sessions, and work with Product Leads and Owners on prioritization
• Serve as the primary point of contact for developers, testers, and business stakeholders ensuring all requirements are thoroughly understood, clarified, and validated throughout the project lifecycle
• Act as a liaison between business stakeholders and development teams, ensuring alignment across teams and accurate product execution
• Manage Confluence landing pages, ensuring they are up to date, organized, and serve as a central hub for project documentation
• Develop and write clear, comprehensive system and user guides following product releases
• Track customer requirements from inception through delivery raising risks when relevant, ensuring stories/epics are tracked to closure
• Assist with user acceptance testing (UAT), review test scenarios, and ensure all impact points are considered
• Lead the scrum team in agile practices, helping achieve higher levels of scrum maturity

Senior Business Analyst

Analyst

• Conduct research on competitors’ capabilities, pricing strategies, cost structures, strengths, weaknesses, and teaming patterns.
• Leverage Federal market intelligence tools to gather and synthesize competitive insights, estimate competitor price positions, and inform target price recommendations.
• Perform deep-dive analyses, including reverse-engineering of incumbent cost structures and historical pricing.
• Stay current on technology, market, and acquisition trends that influence pricing and competition.
• Support, as needed, the full lifecycle of pricing activities, reviewing solicitation requirements, drafting clarifying questions, performing compliance reviews, and producing the Business Narrative as well as internal and customer-facing pricing models.
• Deliver executive-level PTW briefings to guide bid/no-bid, solutioning, and price decisions.
• Collaborate closely with Capture and Delivery teams throughout the full proposal lifecycle to ensure alignment.
• Provide leadership and mentorship to analysts.

Senior Price-to-Win Analyst – Federal/GovCon

Data Scientist

• The Data Scientist will ensure continuous improvement of the program’s data quality through solutions and strategies to address business challenges.
• This role involves working closely with data operations and reporting teams to design, develop, and execute automated data reporting solutions with the highest standards of quality and performance.
• This role requires a strong technical background, excellent problem-solving skills, and the ability to work collaboratively in a SAFe Agile environment.
• The Data Scientist will play a critical role in improving the quality and accessibility of data solutions to support the Centers for Medicare & Medicaid Services (CMS) in detecting and preventing fraud, waste, and abuse within government-sponsored health programs.
• Collaborate with product owners, customers, team members, and leaders to shape data-driven strategies.
• Develop solutions and strategies to address business challenges.
• Research and devise innovative statistical models for data analysis.
• Automate repetitive reports and deliveries.
• Apply statistical methods, machine learning, and artificial intelligence tools to detect anomalies and trends to make informed decisions.
• Run data pilot analysis, comparative performance analysis.
• Streamline performance and data quality analysis on various data sources.
• Develop and deploy machine learning models into production environment by collaborating with other engineers and developers.
• Monitoring model performance, refine/update models algorithms as needed.
• Collaborate with internal teams and developers to design, develop, automate and maintain data analytics reports and dashboards.
• Provide support in ad-hoc analysis to meet customer needs.
• Present insights and findings to business owners, customers, and leadership.
• Able to effectively transfer knowledge and train team members in the processes.
• Participate in Agile ceremonies, such as sprint planning, daily stand-ups, and retrospectives, to provide input on testing progress and challenges.
• Continuously improve testing processes, tools, and techniques to enhance the efficiency and effectiveness of the testing efforts.

Customer Support

• Provide courteous, timely, and accurate Tier 1 support for a variety of inquiries related to the program support received via phone and / or email.
• Attains a minimum of 85.1% of working hours each day in an available state while logged into the telephone ACD queue; must log in promptly at designated work hours
• Assist users with account access support, including password resets, account unlocks, and troubleshooting login issues across applications.
• Accurately log all user interactions in ServiceNow, assigning tickets to the appropriate internal groups or escalating to Tier 2 support as necessary.
• Follow documented workflows and escalation procedures to ensure service levels and compliance standards are met.
• Ensure protection of sensitive information and uphold all HIPAA and federal security standards.
• Participate in regular training, quality assurance sessions, and process updates

Customer Service Representative, Tier 1

Program Manager

• Provides leadership, oversight, and direction for a program with 60+ employees
• Leads portfolio growth of up to $100 million
• Serves as the Health Policy SME for value-based payment models
• Oversees staffing, recruitment, finances, and operations for the program
• Assists in business development and capture efforts
• Leads and supports proposals and staffing/pricing models
• Manages stakeholder communication and provides recommendations
• Provides expert guidance on key policy decisions
• Prepares budget and directs staffing
• Achieves operational objectives through strategic planning

Program Director

Full-stack Engineer

• Design, develop, document, integrate, test and deliver scripts, code and other services employing agile DevOps project life-cycle methodologies, processes procedures, in AWS cloud environment.
• Works collaboratively with technical and business team members to develop and maintain business solutions following agile development principles and practices.
• Is influential and engages actively in building out a dynamic and productive development organization and continuously improving practices and methodology.
• Designs and develops applications with an eye towards simplicity, reliability, manageability, scalability, extensibility, performance and re-use and maintenance of applications utilizing Ruby on Rails and related technologies
• Sets and adheres to software coding, best practices and style guides to ensure consistency
• Participates in code reviews.
• Completes applications development by contributing to team meetings; troubleshooting development and production problems.
• Supports users by developing documentation and document software procedures and develop software reports, plans, and products, such as software development plans, software requirements specifications, software design documents, software development files, source code, version description documents, and test plans.
• Updates job knowledge by researching new internet/intranet technologies and software products; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Senior Full Stack Developer

• Collaborate with Product Owners to break down complex business needs into clearly defined epics, user stories, and acceptance criteria that reflect stakeholder objectives.
• Engage with business, operations, and technical stakeholders to elicit and document complete user stories, ensuring readiness for presentation during refinement sessions.
• Maintain thorough and up-to-date project documentation, ensuring traceability from requirements through delivery and closure.
• Translate business requirements into actionable technical specifications, ensuring solutions meet both functional needs and strategic goals.
• Coordinate and support user acceptance testing (UAT) by validating delivered features align with business expectations.
• Troubleshoot production issues, perform root cause analyses, and use data insights to drive continuous product and process enhancements.
• Facilitate Agile ceremonies.

Business Analyst, Mid-Level

Backend Engineer

• Build and optimize scalable backend functionality in Drupal 11.
• Perform UI development using Drupal technologies.
• Leverage Drupal Views, Menus, Media Library, and field UI for content structuring.
• Collaborate with UX designers and consume design mockups from tools like Figma.
• Integrate Amazon S3 for secure document storage using Drupal Media entities.
• Support multi-site architecture and dynamic content structures.
• Build responsive, accessible Drupal UIs using Twig, SCSS, and Layout Builder.
• Customize UI/UX for group-based collaboration and dynamic content templates.
• Ensure compliance with Section 508 and WCAG 2.1 AA accessibility standards.
• Actively participate in Agile ceremonies and cross-functional collaboration.
• Assist with UAT, integrate business feedback, and mentor junior developers.
• Communicate effectively with both technical and non-technical stakeholders.

Drupal Developer, Mid-Level

Pricing Analyst

• Monitor and maintain the financial health of assigned projects by collecting and analyzing financial data, assessing risks, and recommending mitigation plans.
• Build and maintain forecasts, budget vs. actuals, variance analysis, and estimate-at-completion (EAC); support monthly/quarterly close processes.
• Review monthly project expenditures for accuracy and compliance with internal controls and audit requirements.
• Process monthly revenue recognition, accruals, and customer invoicing.
• Consolidate and analyze financial data to produce insightful reports and dashboards for management.
• Prepare executive-ready briefs and monthly business reviews.
• Perform Analyses and prepare client status reports, integrated program reviews, and/or ad-hoc financial requests from clients, internal management, and other stakeholders.
• Support subcontractor/vendor cost management lifecycle, including setting up Purchase Requests, Purchase Orders, and tracking subcontractor/vendor invoicing, payments, and funding variances.
• Maintain accurate expenditure records and prepare projections; submit timely requests for additional funding when required.
• Support system setup tasks, including maintaining accurate project structures in ERP/PSA systems (e.g., Unanet).
• Assist with pricing efforts for proposals: develop rate cards, cost buildups, margin analysis, and price-to-win strategies.
• Review RFP documentation and maintain compliance throughout the proposal lifecycle.
• Conduct scenario and sensitivity analyses to support decision-making.

Project Control – Pricing Analyst

• Design and build RESTful APIs and microservices on AWS
• Configure secure endpoints using API Gateway with authentication, rate limiting, and monitoring
• Develop Serverless applications using AWS Lambda for performance and cost efficiency
• Implement VPC networking including subnets, security groups, NACLs, and endpoints
• Manage load balancing with Application and Network Load Balancers
• Deploy and orchestrate containerized applications using Kubernetes (EKS)
• Build and optimize Docker containers for development and production
• Create CI/CD pipelines using Jenkins with automated testing and deployment
• Use Terraform for infrastructure as code across multiple environments
• Monitor API performance and reliability using CloudWatch, X-Ray, and logging tools
• Lead development teams and mentor junior engineers
• Collaborate with cross-functional teams using Agile methodologies
• Ensure code quality, scalability, and maintainability through best practices and code reviews
• Participate in sprint planning and translate business requirements into technical specifications

Senior Full Stack Developer, API Expert

Technical Writer

• Support the documentation needs of the proposal team
• Create, edit, and maintain Section 508 compliant documents, including project planning and management documents, deliverables, system life-cycle documents, reports, project management plans, resumes, past performances, meeting minutes and other proposal sections
• Review and edit proposal responses for consistency, compliance, win theme incorporation, solution accuracy, and other elements during regular and core team review cycles to create the final proposal submission
• Ensure high quality proposal responses while meeting all deadlines
• Review, edit, and update existing documents
• Ensure documents adhere to both Sparksoft and customer standards for writing style, format, and quality
• Collect information from technical personnel and translate it into clear and easily understandable writing
• Participate in peer reviews, providing constructive comments and edits that improve the quality of the documentation as well as the quality of the process