Sparksoft Corporation

QA Engineer

• Understand the application and performance of Sparksoft’s established policies and procedures.
• Support the development and maintenance of policy and procedural documents.
• Work with the Quality Management Organization (QMO) team to develop, apply, and assess the performance of Sparksoft’s defined project processes.
• Perform internal audit assessments of project process compliance, compile reports, present findings, and identify an action plan towards compliance
• Support internal activities related to audits and assessments performed on Sparksoft by external bodies, such as CMMI and ISO.
• Identify possible improvements to support ongoing process and quality improvement.
• Produce and maintain documentation related to work activities (e.g meeting minutes, procedural descriptions, compliance checklists, audit notes, etc.)
• Maintain documentation on Microsoft SharePoint.
• Support the creation and maintenance of training materials.

Quality Assurance Specialist

Business Development Rep

• Manage the full Business Development Life Cycle (BDLC), from opportunity identification through proposal submission
• Lead capture strategies: teaming, pricing, staffing, and solution development
• Respond to RFIs, Sources Sought, and RFPs—owning timelines, compliance, and final delivery
• Work closely with internal proposal teams to lead and support writing, review cycles, and production
• Build and maintain relationships with customers, partners, and key stakeholders across CMS/HHS/FDA/NIH/CDC
• Track pipeline metrics and lead after-action reviews to improve future bids
• Represent Sparksoft at industry events and help shape marketing and outreach strategies
• Collaborate with recruiting to support talent alignment for proposals and active pursuits
• Maintain capture documentation, CRM updates, and internal reporting

Business Development & Capture Director – Federal

Project Manager

• Assist with monthly project financial reporting for internal and external stakeholders
• Support project planning, tracking, analysis, and reporting for contracts of varying size and complexity
• Participate in forecasting activities, including actual vs. forecast analysis, trend analysis, and maintenance of Estimates at Complete (EACs) under senior team guidance
• Perform tasks related to monthly billing, vendor reconciliation, and invoice review
• Help prepare purchase requisitions and monitor subcontractor funding, including invoice coordination and approvals
• Assist in developing cost estimates for future performance periods and report variances from prior projections
• Support monthly internal and external program reviews
• Review accounts receivable and unbilled reports as part of monthly financial cycles
• Participate in process improvement initiatives within the finance and program control function
• Help maintain accurate and logical project accounting structures for programs and task orders
• Support new business pricing efforts, including data entry, model updates, and coordination with senior pricing staff

Junior Project Control Analyst

Business Analyst

• Own the process of identifying and documenting detailed business needs and translating business goals into functional requirements whilst ensuring they align to the product vision and business objectives
• Analyze and organize requirements into stories under epics, generate acceptance criteria, lead refinement sessions, and work with Product Leads and Owners on prioritization
• Serve as the primary point of contact for developers, testers, and business stakeholders ensuring all requirements are thoroughly understood, clarified, and validated throughout the project lifecycle
• Act as a liaison between business stakeholders and development teams, ensuring alignment across teams and accurate product execution
• Manage Confluence landing pages, ensuring they are up to date, organized, and serve as a central hub for project documentation
• Develop and write clear, comprehensive system and user guides following product releases
• Track customer requirements from inception through delivery raising risks when relevant, ensuring stories/epics are tracked to closure
• Assist with user acceptance testing (UAT), review test scenarios, and ensure all impact points are considered
• Lead the scrum team in agile practices, helping achieve higher levels of scrum maturity

Senior Business Analyst

Analyst

• Conduct research on competitors’ capabilities, pricing strategies, cost structures, strengths, weaknesses, and teaming patterns.
• Leverage Federal market intelligence tools to gather and synthesize competitive insights, estimate competitor price positions, and inform target price recommendations.
• Perform deep-dive analyses, including reverse-engineering of incumbent cost structures and historical pricing.
• Stay current on technology, market, and acquisition trends that influence pricing and competition.
• Support, as needed, the full lifecycle of pricing activities, reviewing solicitation requirements, drafting clarifying questions, performing compliance reviews, and producing the Business Narrative as well as internal and customer-facing pricing models.
• Deliver executive-level PTW briefings to guide bid/no-bid, solutioning, and price decisions.
• Collaborate closely with Capture and Delivery teams throughout the full proposal lifecycle to ensure alignment.
• Provide leadership and mentorship to analysts.

Senior Price-to-Win Analyst – Federal/GovCon

Data Scientist

• The Data Scientist will ensure continuous improvement of the program’s data quality through solutions and strategies to address business challenges.
• This role involves working closely with data operations and reporting teams to design, develop, and execute automated data reporting solutions with the highest standards of quality and performance.
• This role requires a strong technical background, excellent problem-solving skills, and the ability to work collaboratively in a SAFe Agile environment.
• The Data Scientist will play a critical role in improving the quality and accessibility of data solutions to support the Centers for Medicare & Medicaid Services (CMS) in detecting and preventing fraud, waste, and abuse within government-sponsored health programs.
• Collaborate with product owners, customers, team members, and leaders to shape data-driven strategies.
• Develop solutions and strategies to address business challenges.
• Research and devise innovative statistical models for data analysis.
• Automate repetitive reports and deliveries.
• Apply statistical methods, machine learning, and artificial intelligence tools to detect anomalies and trends to make informed decisions.
• Run data pilot analysis, comparative performance analysis.
• Streamline performance and data quality analysis on various data sources.
• Develop and deploy machine learning models into production environment by collaborating with other engineers and developers.
• Monitoring model performance, refine/update models algorithms as needed.
• Collaborate with internal teams and developers to design, develop, automate and maintain data analytics reports and dashboards.
• Provide support in ad-hoc analysis to meet customer needs.
• Present insights and findings to business owners, customers, and leadership.
• Able to effectively transfer knowledge and train team members in the processes.
• Participate in Agile ceremonies, such as sprint planning, daily stand-ups, and retrospectives, to provide input on testing progress and challenges.
• Continuously improve testing processes, tools, and techniques to enhance the efficiency and effectiveness of the testing efforts.

Customer Support

• Provide courteous, timely, and accurate Tier 1 support for a variety of inquiries related to the program support received via phone and / or email.
• Attains a minimum of 85.1% of working hours each day in an available state while logged into the telephone ACD queue; must log in promptly at designated work hours
• Assist users with account access support, including password resets, account unlocks, and troubleshooting login issues across applications.
• Accurately log all user interactions in ServiceNow, assigning tickets to the appropriate internal groups or escalating to Tier 2 support as necessary.
• Follow documented workflows and escalation procedures to ensure service levels and compliance standards are met.
• Ensure protection of sensitive information and uphold all HIPAA and federal security standards.
• Participate in regular training, quality assurance sessions, and process updates