Spacelift

Sales Development Rep

• The Sales Development Representative (SDR) will play a crucial role in achieving our strategic customer acquisition and revenue growth goals.
• You’ll be communicating daily with engineering roles and senior executives, effectively engaging them in the solutions and value our IaC solutions deliver, uncovering their business challenges and potential use cases.
• You will liaise closely with the sales team to develop effective account penetration strategies and tactics, and run custom lead nurturing programs.
• You will generate well-qualified Customer leads, gaining commitment from highly targeted Personas – driving opportunities for our Account Executive team.
• You’ll be successful by: Being an expert at delivering the Spacelift value proposition from use-case, industry, and functional role perspectives
• Able to differentiate our solutions from competitor products and technology
• Using specific qualification criteria to determine in-market prospects
• Gaining commitment from the prospect to engage in a meeting with the organisation
• Maintaining a comprehensive salesforce
• Taking responsibility for key activity metrics: Phone calls, email cadences and LinkedIn networking
• Effective conversion rates of assigned leads
• Booked meetings, qualified opportunities and pipeline revenue

Sales Development Representative

Customer Success Manager

• Being the trusted advocate of customers needs to drive success
• Own long-term customer relationships
• Analyze customer data to improve customer experience
• Establish clear customer retention goals through business review cadences
• Promote product value through customer experience
• Continuously promote and drive renewals and/or expansion opportunities
• Manage account escalations by coordinating with internal/external stakeholders.