Southern Glazer's Wine & Spirits

Business Development Rep

• Support accounts in trade channels including Off-Premise, regional, and national customers
• Accountable for achieving revenue, margin, and gross profit targets as set by the Sales Director
• Communicate local program spending effectiveness to maximize the company’s profits
• Help determine the ROI on outlined focused initiatives
• Responsible for accurately analyzing and projecting quarterly and monthly business for assigned territory
• Strategically provide the shared team with conflict resolution, removal of performance obstacles, and/or relationship concerns among key accounts in the region
• Identify market trends and developments in product categories, geographic regions, and among the entire account base, so you are at the forefront when compared to the competition

Business Development Manager

Pricing Analyst

• Responsible for the accuracy and timely inputs of pricing data in our enterprise system
• Assist Pricing and Finance teams to provide excellent customer service
• Communication across teams
• Tactical pricing execution

Pricing Coordinator

Customer Support

• Answer and direct incoming calls, utilizing a switchboard
• Maintain safe and clean reception area
• Greet vendors, customers, and visitors to assist in making sure they get to the correct business unit or office
• Provide support on small projects, as needed
• Maintain and update branch directories
• Maintain calendar for board conference room
• Prepare meeting rooms for setup, as needed
• Maintain and update general office listings
• Perform other job-related duties as assigned

Receptionist, Customer Service Liaison

Financial Planning and Analysis

• Create detailed financial reporting and analyses to assess performance vs. targets, providing commentary on variances
• Support financial forecasting and planning activities, including insights to drive decision making
• Proactively manage A/R and fund balances against budgets
• Drive process optimization and standardization, using systems and data, to increase efficiency
• Deliver robust business performance management process to ensure delivery of all relevant financial metrics
• Enable the development of finance talent through building capabilities and fostering a culture of continuous improvement

Senior Commercial Finance Analyst

Security Engineer

• Responsible for loss prevention and shortage control programs
• Provide a safe and secure environment for all employees and visitors
• Provide security for the company warehouse, offices, and general assets against theft, vandalism, fire, and illegal entry
• Monitor and assist with the tracking of product shortages
• Investigate reports of known or suspected internal theft, violence, or other criminal acts of an associate
• Conduct company shrink compliance audits in the distribution center

Security Associate

Accounts Receivable

• Posts customer payments by verifying invoice coding; verifying transactions; scheduling disbursements; obtaining authorization of payments; evaluating and approving account investigations; resolving special cases; authorizing stop-payments; coordinating daily receiving reporting; following internal accounting controls.
• Provide financial, administrative, and clerical services as well as ensure accuracy and efficiency of operations.
• Process and monitor incoming payments, and secure revenue by verifying and posting receipts.
• Record payments to accounts and maintain accounts receivable records.
• Compile necessary information from financial institutions such as banks and credit organizations to process/verify applications for credit and solicit payment on overdue accounts.
• Keep records of all delinquent accounts, incomplete files, and credit risks.
• Prepare daily cash deposits and cash control sheet.
• Enter finalized cash receipts and update accounts receivable ledger.
• Work with potential customer and sales department to gather new account paperwork and send the completed file to the accounts receivable supervisor for verification.
• Perform collection procedures as outlined in Standard Operating Process (SOPs) and escalate to supervisor as needed.
• Follow up and review accounts for compliance with State credit law and Standard Operating Procedures (SOPs).
• Cash application through various payment methods such as checks/cash, electronic funds transfer (EFT), Online Bill Pay, Drivers, non-sufficient funds (NSFs), and notify customer/sales of term changes.
• Address driver phone calls and/or questions through radio (Nextmail) regarding payment and delivery instruction.
• Manage monthly statement distributions and work with sales and other departments to handle disputes on accounts.
• Maintain an Account Portfolio of 1,000 accounts with accurate notes and terms for customers.
• Work closely with sales and various departments to keep accurate notes on customer account status for delivery information and account payment status.
• Responsible for a high volume of customer accounts.
• Update and maintain all aspects of their customer account portfolio which includes contact information, notes on account status, courtesy calls, and handling customer requests.
• Perform other job-related duties as assigned.

Accounts Receivable Clerk

Account Executive

• Build positive, credible, lasting customer relationships based on trust
• Discover and identify customer business growth needs
• Develop a customer business growth plan for each account and build a pipeline of selling opportunities to drive incremental sales above base business
• Analyze data and insights to increase sales, grow customer business, and better achieve objectives
• Regularly and consistently pre-plan account visits with an agenda, service purpose, and selling opportunities documented in CRM (Proof)
• Prioritize sales activities to achieve objectives based on each customer business growth plan
• Visit accounts regularly, capture visit notes, and build visit plans considering previous visit outcomes and document in CRM (Proof)
• Maintain deep knowledge of SGWS products and correctly present and position them in each account
• Propose selling solutions to each customer and win the sale using consultative selling skills
• Achieve internal SGWS and supplier objectives as prioritized by management
• Manage customer issue resolution, seek additional opportunities to support the customer’s needs, and support business growth by providing customers with useful information and guidance
• Adapt the selling approach based on each customer’s buying styles and individual business needs
• Be knowledgeable and experienced in all accounts staying current with what competitors are offering and how SGWS products are positioned relative to the competition
• Document and maintain account- and customer-specific information in CRM (Proof)
• Participate in sales meetings, on-site training, and supplier events as required
• Perform other duties as assigned

Sales Consultant, Advantage Division

Account Manager

• Responsible for all assigned sales and profitability goals for mid-size national and regional accounts
• Establish and maintain relationships with regional and national buyer
• Monitor and implement pricing, merchandising, and competitive activity
• Partner with National, regional, and corporate accounts for fast and effective compliance
• Provide timely market information to the management team regarding pricing, merchandising, and market trends
• Monitor field implementation and execution of national and regional programs to ensure: accurate product pricing, effective discount management, and management of program deadlines
• Coordinate and monitor ads, in-store features, and activities
• Monitor inventory levels to ensure product availability, replenishment, and distribution and conduct spot checks on inventory and monthly pricing report
• Track sales dollars and cases on a monthly, quarterly, and annual basis
• Identify short and long account opportunities and create plans to leverage products and relationships
• Coordinate chain sales calls, vendor meetings, and vendor visits
• Partner with suppliers to identify and prospect chain account opportunities
• Assist in monitoring the impact and effectiveness of programs currently in place
• Provide monthly reports to chain account leadership
• Attend chain account promotions and events
• May manage a team of Chain Specialists; defines expectations, monitors progress, and counsels if expectations are not met

Chain Account Manager

• Accountable for achieving revenue, margin, and gross profit targets as set by the Sales Director.
• Communicate local program spending effectiveness to maximize the company’s profits.
• Help determine the ROI on outlined focused initiatives
• Responsible for accurately analyzing and projecting quarterly and monthly business for assigned territory
• Strategically provide the shared team with conflict resolution, removal of performance obstacles, and/or relationship concerns among key accounts in the region
• Identify market trends and developments in product categories, geographic regions, and among the entire account base, so you are at the forefront when compared to the competition

Business Development Manager – On Premise

• Responsible for promotions, sales, pricing, and service of products and implementing chain account strategies and plans
• Responsible for all assigned sales and profitability goals for mid-size national and regional accounts
• Establish and maintain relationships with regional and national buyer
• Monitor and implement pricing, merchandising, and competitive activity
• Partner with National, regional, and corporate accounts for fast and effective compliance
• Provide timely market information to the management team regarding pricing, merchandising, and market trends
• Monitor field implementation and execution of national and regional programs to ensure: accurate product pricing, effective discount management, and management of program deadlines
• Coordinate and monitor ads, in-store features, and activities
• Monitor inventory levels to ensure product availability, replenishment, and distribution and conduct spot checks on inventory and monthly pricing report
• Track sales dollars and cases on a monthly, quarterly, and annual basis
• Identify short and long account opportunities and create plans to leverage products and relationships
• Coordinate chain sales calls, vendor meetings, and vendor visits
• Partner with suppliers to identify and prospect chain account opportunities
• Assist in monitoring the impact and effectiveness of programs currently in place
• Provide monthly reports to chain account leadership
• Attend chain account promotions and events
• May manage a team of Chain Specialists; defines expectations, monitors progress, and counsels if expectations are not met
• Perform other job-related duties as assigned

Human Resources

• Identify and manage HR processes, programs, reporting, and policies that can be consolidated and coordinated across the NY market
• Provide organizational development support for business teams and functions to achieve current and future business goals; proactively engage with the HRBP leaders on people strategy and effectively delivering strategy through workforce planning and organization design and structure
• Facilitate new hire orientation and manage new hire onboarding
• Facilitate exit interviews
• Partner with HRBPs to ensure training and development programs are well communicated and embedded with employees and leaders
• Provide support to HRBPs Employee and Labor Relations documentation such as Attendance Warnings, Performance Warnings/Documentation, Work Responsibility/Policy Violations
• Provide HR policy interpretation and support performance management and talent management processes
• Generate reports from available HR systems and provide analytics and insights; manage headcount reporting
• Ensure employee data in HR systems is accurate and current; submit documentation for adjustments
• Partner with HR BAMP team and business leaders to track and manage accidents and workers compensation claims
• Remain knowledgeable, ensure compliance with, and answer general inquiries with regard to company policies, procedures, and programs which govern employees, including but not limited to, employee handbook and drug and alcohol testing program
• Create and maintain all process maps for strategic initiatives and ensure they are embedded in the organization and reinforced until new behaviors evolve
• Perform other related duties as assigned

HR Specialist

Sales Consultant – Off Premise, Emerald, Rochester

• Build positive, credible, lasting customer relationships based on trust
• Discover and identify customer business growth needs
• Develop a customer business growth plan for each account and build a pipeline of selling opportunities to drive incremental sales above base business
• Analyze data and insights to increase sales, grow customer business, and better achieve objectives
• Regularly and consistently pre-plan account visits with an agenda, service purpose, and selling opportunities documented in CRM (Proof)
• Prioritize sales activities to achieve objectives based on each customer business growth plan
• Visit accounts regularly, capture visit notes, and build visit plans considering previous visit outcomes and document in CRM (Proof)
• Maintain deep knowledge of SGWS products and correctly present and position them in each account
• Propose selling solutions to each customer and win the sale using consultative selling skills
• Achieve internal SGWS and supplier objectives as prioritized by management
• Manage customer issue resolution, seek additional opportunities to support the customer’s needs, and support business growth by providing customers with useful information and guidance
• Adapt the selling approach based on each customer’s buying styles and individual business needs
• Be knowledgeable and experienced in all accounts staying current with what competitors are offering and how SGWS products are positioned relative to the competition
• Document and maintain account and customer-specific information in CRM (Proof)
• Participate in sales meetings, on-site training, and supplier events as required
• Perform other duties as assigned

Sales Consultant

• Analyze data and insights to identify opportunities, develop target lists, qualify prospects, and build sales plans for potential future customers
• Regularly and consistently pre-plan account visits with an agenda, service purpose, and selling opportunities
• Prioritize sales activities to achieve objectives based on opportunities identified within each qualified target account
• Visit target accounts in person, capture visit notes, build follow up plans considering previous visit outcomes, and document in CRM (Proof)
• Maintain deep knowledge of SGWS products and correctly present and position them in each account
• Propose selling solutions to each target account and win the sale using consultative selling skills
• Build positive, credible, lasting customer relationships based on trust
• Achieve internal SGWS and supplier objectives as prioritized by management
• Adapt the selling approach based on each target customer’s buying styles and individual business needs
• Be knowledgeable and experienced in the market, staying current with what competitors are offering and how SGWS products are positioned relative to the competition
• Document and maintain account- and customer-specific information in CRM (Proof)
• Participate in sales meetings, on-site training, and supplier events as required
• Perform other duties as assigned

Southern Glazer's Wine & Spirits

Business Development Manager

Pricing Coordinator

Receptionist, Customer Service Liaison

Senior Commercial Finance Analyst

Security Associate

Accounts Receivable Clerk

Sales Consultant, Advantage Division

Chain Account Manager

Business Development Manager – On Premise

Chain Account Manager

HR Specialist

Sales Consultant – Off Premise, Emerald, Rochester

Sales Consultant

Account Development Specialist – Convenience Stores

Key Account Manager – Beam On-Premise