Proactively and accurately resolve problems for electronic market ensuring the stability of the network
Oversee and execute the installation, monitoring, maintenance, support, and optimization of network infrastructure
Document all network hardware, software, and telecom circuits
Configure and optimize network services internally and those integrated with Internet-based services
Analyze and resolve network service problems timely and provide reports, documentation, and training where required
Deliver proximity IT Support services with tracking, analyzing and reporting for service metrics
Ensure and keep an up-to-date network inventory for all electronic market network infrastructure
Ensure Group IT Security guidelines and Global ITI&P Governance are respected and architecture is validated
Guarantee functioning of the network infrastructure in APAC electronic market, considering business requirements and regulatory constraints
Use network monitoring and troubleshooting tools
Vendor management and coordination
Support on morning shift, holiday, and weekend are required
Occasional travel in APAC for data center projects
Requirements
Experienced in system administration in Linux / RHEL for trading or business application environment
Familiar with x86 hardware, server networking peripherals, and data center setup
Good knowledge of scripting language (Bash, Python, Perl) and system tools to quickly formulate solutions
Familiar with technical troubleshooting, system recovery, root cause analysis and remediation which involves coordination of vendors and remote technical staffs
Provide support to X Window, Linux desktop software, and end-user equipment to local and remote users
Ability to provide balanced and quality advice, analysis, and guidance to application teams and business users on issues and requests
Good IT aptitude that comply with ITIL framework (Incident Management, Change Management)
Excellent time management skills
Minimum 3 years in network services related
Holder of vendor certification are preferable (CCNA, CCNP, JNCIA)
Work independently in a highly dynamic environment, both individually and as a team