Job Level
Senior
Tech Stack
AnsibleApacheAWSAzureChefCloudDNSDockerFirewallsGrafanaKubernetesLAMPLinuxMySQLNGINXOpenStackPerlPostgresPrometheusPuppetPythonRedisTCP/IPTerraformVMware
About the role
- 🔹 Escalation & Troubleshooting: Act as the final escalation point (L3) for complex server, hosting, and network-related issues. Diagnose and resolve critical system failures, network outages, and performance issues.
- 🔹 Linux Server Administration: Manage, optimize, and secure Linux-based hosting environments (CentOS, Ubuntu, RHEL). Administer and fine-tune web servers (Apache, Nginx, LiteSpeed), databases (MySQL, PostgreSQL), and caching layers (Redis, Memcached). Build and deploy servers from the ground up, ensuring optimal configurations for performance and security.
- 🔹 Automation & DevOps: Develop and maintain automation scripts (Bash, Python, Perl) for server provisioning and configuration management. Utilize Ansible, Terraform, or similar tools for automating infrastructure deployments.
- 🔹 Cloud & Virtualization: Deploy and manage KVM, OpenStack, VMware, or containerized environments (Docker, Kubernetes). Support cloud-based hosting solutions (AWS, Google Cloud, Azure).
- 🔹 Security & Compliance: Implement security best practices, including firewall rules, SELinux/AppArmor, IDS/IPS. Perform vulnerability assessments and patch management to secure customer environments.
- 🔹 Monitoring & Incident Response: Set up and manage monitoring tools like Prometheus, Grafana, Zabbix, Nagios. Participate in 24/7 on-call rotation for urgent system issues.
- 🔹 Collaboration & Mentoring: Work closely with NOC, DevOps, and Engineering teams to ensure smooth operations. Provide guidance and mentorship to L1 & L2 support engineers.
Requirements
- ✔ 11+ years of hands-on Linux system administration experience in a web hosting or cloud environment.
- ✔ 7+ years of experience in a Senior position or Level 3 Engineer role.
- ✔ MUST be a KVM and Livbirt expert with a minimum of 7+ yrs of experience.
- ✔ Expert knowledge of web hosting technologies (cPanel, Plesk, WHM, LAMP/LEMP stacks).
- ✔ Strong scripting ability in Perl, Bash, and Python.
- ✔ Experience with configuration management tools (Ansible, Puppet, Chef).
- ✔ Networking expertise – understanding of TCP/IP, DNS, VPN, Firewalls, Load Balancing.
- ✔ Familiarity with RAID, SAN, NAS, and distributed storage systems.
- ✔ Experience working in a 24/7 production environment with on-call duties.
- ✔ Ability to build and configure servers from the ground up.
- ✔ Certifications such as RHCE, AWS Certified SysOps Administrator, or Kubernetes (CKA) are a plus.
- ✔Good English Communication Skill