ServerHub

Systems Engineer

• 🔹 Escalation & Troubleshooting: Act as the final escalation point (L3) for complex server, hosting, and network-related issues. Diagnose and resolve critical system failures, network outages, and performance issues.
• 🔹 Linux Server Administration: Manage, optimize, and secure Linux-based hosting environments (CentOS, Ubuntu, RHEL). Administer and fine-tune web servers (Apache, Nginx, LiteSpeed), databases (MySQL, PostgreSQL), and caching layers (Redis, Memcached). Build and deploy servers from the ground up, ensuring optimal configurations for performance and security.
• 🔹 Automation & DevOps: Develop and maintain automation scripts (Bash, Python, Perl) for server provisioning and configuration management. Utilize Ansible, Terraform, or similar tools for automating infrastructure deployments.
• 🔹 Cloud & Virtualization: Deploy and manage KVM, OpenStack, VMware, or containerized environments (Docker, Kubernetes). Support cloud-based hosting solutions (AWS, Google Cloud, Azure).
• 🔹 Security & Compliance: Implement security best practices, including firewall rules, SELinux/AppArmor, IDS/IPS. Perform vulnerability assessments and patch management to secure customer environments.
• 🔹 Monitoring & Incident Response: Set up and manage monitoring tools like Prometheus, Grafana, Zabbix, Nagios. Participate in 24/7 on-call rotation for urgent system issues.
• 🔹 Collaboration & Mentoring: Work closely with NOC, DevOps, and Engineering teams to ensure smooth operations. Provide guidance and mentorship to L1 & L2 support engineers.

Senior Linux Systems Engineer