Sophia

Account Manager

• Achieve agreed upon partnership targets and outcomes
• Perform cold outreach to prospective partners
• Identify new partnership opportunities and manage a pipeline of prospects
• Provide discipline-specific market insights that add value to partner conversations
• Regularly attend industry-related convenings as a representative of Sophia's offerings
• Work cross-functionally with legal, marketing, PR, IT and other departments to design collateral and legal agreements

Senior Account Manager

Program Manager

• Responsible for planning, executing, and optimizing conference and event presence.
• Own the full event lifecycle from strategy and metrics tracking to marketing alignment.
• Manages requests, fulfillment, and tracking of promotional materials in coordination with stakeholders.
• Leads quarterly conference, event, and membership initiatives.
• Oversees organizational memberships with industry associations and conference hosts.
• Coordinates the call-for-proposal and presentation process.
• Develops and executes event strategy roadmaps that align with company goals.
• Collaborates with Partnerships, Product, and Leadership teams.
• Tracks and manages event budgets.
• Partners with Marketing and Sales to define event CTAs and develop workflows.
• Establishes event success metrics and reports on ROI.
• Maintains a calendar of events and memberships.
• Collaborates with Marketing team for consistent brand storytelling.
• Drives post-event analysis and shares insights to improve future strategies.

Program Manager – Events & Engagement

QA Engineer

• Lead quality initiatives with a focus on delivering high-quality, user-centric software
• Design and implement comprehensive test strategies for web and backend services
• Build and maintain test automation frameworks using Gherkin, Capybara, and Cucumber
• Develop and execute both manual and automated test cases across a variety of devices and screen sizes
• Lead accessibility testing efforts to ensure compliance with WCAG standards and legal requirements
• Collaborate with product managers, developers, UX designers, and DevOps engineers to integrate testing into the CI/CD pipeline
• Analyze test results, triage issues, and communicate findings clearly and effectively to development teams
• Mentor and support QA team members, promoting best practices and a mindset of continuous improvement
• Actively participate in Agile ceremonies to align QA activities with product and engineering objectives

Senior Account Manager

Program Manager – Events & Engagement

Senior Quality Assurance Analyst