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Sophia

Manager, Student Affairs

Sophia

Manager of Student Affairs leading core operations within educational technology at Sophia Learning. Focusing on process management and academic integrity tools while developing a high-performing team.

Posted 6/18/2026full-timeRemote • 🇺🇸 United StatesEntry Level💰 $75,800 - $90,000 per yearWebsite

About the role

Key responsibilities & impact
  • lead and manage end-to-end student affairs operations with a focus on consistency, scalability, operational rigor, and continuous improvement
  • design, implement, document, and maintain airtight operational systems and workflows that support efficient and compliant student affairs processes
  • recommend policy iteration based on ground truth to push the organization forward
  • monitor operational metrics and trends to identify risks, process gaps, and opportunities for improvement

Requirements

What you’ll need
  • 6-8 years of relevant experience
  • 2-4 years leadership experience
  • managing student affairs processes within an educational technology, online learning, or higher education environment
  • overseeing operational workflows related to student support, academic integrity, student conduct, appeals, or related student affairs functions
  • implementing scalable operational processes and systems
  • implementing or managing preventative academic integrity technologies or tools
  • partnering cross-functionally with Product and Engineering teams on operational or technical initiatives
  • proven ability to operate effectively in ambiguous environments and develop structured solutions
  • Bachelor's degree required

Benefits

Comp & perks
  • medical, dental, vision, life and disability plans
  • well-being incentives
  • parental leave
  • paid time off
  • certain paid holidays
  • tax saving accounts (FSA, HSA)
  • 401(k) retirement benefit
  • Employee Stock Purchase Plan
  • tuition assistance
  • entertainment and retail discounts

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operational systemsworkflowspolicy iterationoperational metricsprocess improvementpreventative academic integrity technologiesscalable operational processes
Soft Skills
leadershipcross-functional collaborationproblem-solvingadaptability