Solplanet

Sales

• **How you´ll help us:**
• As a Utility Sales Manager, you will
• - Develop and manage utility-scale customers across EMEA, with focus on EPCs, Developers, Investors and IPPs
• - Drive sales of utility-scale PV inverter solutions, MV station solutions and related service offerings
• - Build a qualified project pipeline and manage opportunities from lead generation through qualification, tender, negotiation, award and handover
• - Identify market potential, target customers, project pipelines and new business opportunities in priority EMEA countries
• - Manage commercial negotiations, tender submissions, framework discussions and customer procurement processes
• - Coordinate with the Technical Manager and Application/Proposal Engineer to ensure high-quality technical proposals and timely customer responses
• - Work with the Head of Utility EMEA on pricing strategy, account prioritization, project approval and major deal escalation
• - Conduct regular customer meetings, sales reviews, project updates and opportunity qualification sessions
• - Provide product, market and competitor feedback to internal teams to support product development, certification and go-to-market activities
• - Support marketing activities, trade fairs, customer workshops and reference project development in close collaboration with the Utility Marketing Manager
• - Track customer needs, competitor activities, tender requirements and procurement trends in the utility-scale segment
• - Support accounts receivable, order processing, forecasting and other sales-related activities when required
• - Represent SOLPLANET professionally in customer meetings, industry events and internal reviews

Utility Sales Manager

Field Engineer

• Provide technical troubleshooting support to installers and other customers via phone or digital channels
• Provide commissioning support (remote or on-site)
• Actively collaborate with international and local colleagues/departments to effectively resolve customer issues
• Plan and coordinate the logistics to dispatch inverters for replacement and assist in the collection of inverters
• Support the qualification, onboarding and management of new service partners
• Accurately document all relevant case information using CRM software
• Deliver training sessions to customers or internal colleagues
• Continuously identify opportunities to improve products and processes in order to improve customer satisfaction and company cost-effectiveness
• Regularly collect feedback such as customer satisfaction to assist in continuous improvement of the after sales process

Utility Sales Manager

Service Engineer