Solplanet

Support Engineer

• Support customers by training, providing application engineering services and general technical consultancy in solar photovoltaic inverters, energy storage systems and EV chargers
• Develop and maintain strong and synergetic relationships with key stakeholders in Solplanet´s distributor, installer and/or EPC network
• Collaborate with the sales teams to maintain customer relationships, gain customer trust and strengthen customer loyalty
• Deliver online or onsite training to customers such as distributors and installers
• Establish and maintain knowledge of current and upcoming local regulatory requirements related to Solplanet products
• Leverage technical know-how and competitive insight to provide feedback to Product Management to enhance Solplanet’s product roadmap
• Work closely with Solplanet’s service teams and service partners in South Korea to assist customers in the after-sales phase
• Support all related sales activities and assist Country Manager for various operation works for Aiswei Korea
• Coordinate related activities to the distributors and customers and project development
• Coordinate & communicate to HQ for order receiving and confirmation and manage activities from orders up to delivery to the customers

Technical Support Engineer

Supply Chain

• Oversee daily operations of the warehouse, ensuring efficient and safe handling of all products.
• Implement and maintain standard operating procedures for receiving, warehousing, and distribution to maximize efficiency.
• Manage the warehousing team, providing guidance and training to ensure high performance and adherence to safety standards.
• Monitor inventory levels, conducting regular audits to ensure the accuracy of stock and timely replenishment.
• Collaborate with internal teams to coordinate logistics and fulfillment operations, optimizing the supply chain process.
• Analyze warehouse performance metrics to identify areas for improvement and implement best practices.
• Conduct regular safety checks and training to maintain a safe working environment.

Warehouse Manager

• Support customers by training, providing application engineering services and general technical consultancy in solar photovoltaic inverters, energy storage systems and EV chargers
• Develop and maintain strong and synergetic relationships with key stakeholders in Solplanet´s distributor, installer and/or EPC network
• Collaborate with the sales teams to maintain customer relationships, gain customer trust and strengthen customer loyalty
• Deliver online or onsite training to customers such as distributors and installers
• Establish and maintain knowledge of current and upcoming local regulatory requirements related to Solplanet products
• Leverage technical know-how and insight into the competitive landscape to provide feedback to Product Management to enhance Solplanet’s product roadmap
• Work closely with Solplanet’s service teams and service partners in EMEA to assist customers in the after-sales phase