Solplanet

Sales

• **How you´ll help us:**
• - Acquiring new customers in residential and C&I market segments
• - Building and maintaining relationships with channels such as installers, project developers, EPCs, commercial clients, construction companies, and other strategic partners in the region
• - Identifying and developing sales opportunities
• - Strengthening customer expertise through meetings, product training, workshops, and seminars
• - Supporting pre-sale planning and design of photovoltaic installations
• - Assisting product management in defining and improving the product portfolio for the UK & IR market
• - Participating in trade fairs and customer events

Technical Sales Manager

• Set sales targets and KPI ́s and develop sales strategies for the markets in your region of responsibility
• Ensure revenue generation in accordance with agreed KPI ́s in your region of responsibility
• Define strategies, goals and implementation plans
• Build and maintain relationships with customers
• Be open to regular regional and international travel
• Conduct regular meeting and sales reviews with customers
• Together with local technical teams, Initiate and conduct, regular product training and provide product updates
• Support the entire end-to-end customer relationship process
• Drive the end to end sales process from lead generation to acquisition
• Provide product & market related information to internal teams to assist in product development activities
• Develop and support marketing activities in close collaboration with local market teams
• Provide support on accounts receivable activities, order processing and other related activities

Senior Sales Manager

Field Engineer

• Provide technical troubleshooting support to installers and other customers via phone or digital channels
• Support customers by training, providing application engineering services and general technical consultancy in solar photovoltaic inverters, energy storage systems and EV chargers
• Develop and maintain strong and synergetic relationships with key stakeholders in Solplanet´s distributor, installer and/or EPC network.
• Collaborate with the sales teams to maintain customer relationships, gain customer trust and strengthen customer loyalty
• Deliver online or onsite training to customers such as distributors and installers.
• Establish and maintain knowledge of current and upcoming local regulatory requirements related to Solplanet products
• Provide commissioning support (remote or on-site)
• Actively collaborate with international and local colleagues/departments to effectively resolve customer issues
• Plan and coordinate the logistics to dispatch inverters for replacement and assist in the collection of inverters
• Support the qualification, onboarding and management of new service partners
• Accurately document all relevant case information using CRM software
• Deliver training sessions to customers or internal colleagues
• Continuously identify opportunities to improve products and processes in order to improve customer satisfaction and company cost-effectiveness
• Regularly collect feedback such as customer satisfaction to assist in continuous improvement of the after sales process

Technical Sales Manager

Senior Sales Manager

Technical Support Engineer