Solplanet

Support Engineer

• Support customers by training, providing application engineering services and general technical consultancy in solar photovoltaic inverters, energy storage systems and EV chargers
• Develop and maintain strong and synergetic relationships with key stakeholders in Solplanet´s distributor, installer and/or EPC network
• Collaborate with the sales teams to maintain customer relationships, gain customer trust and strengthen customer loyalty
• Deliver online or onsite training to customers such as distributors and installers
• Establish and maintain knowledge of current and upcoming local regulatory requirements related to Solplanet products
• Leverage technical know-how and insight into the competitive landscape to provide feedback to Product Management to enhance Solplanet’s product roadmap
• Work closely with Solplanet’s service teams and service partners in EMEA to assist customers in the after-sales phase

Technical Support Engineer