Solink

Marketing

• Collaborate with Product Marketing to adapt Solink's messaging, sales decks, and battle cards for partner use.
• Develop customizable templates, playbooks, and co-branded assets tailored to different partner types (resellers, SIs, VARs, Strategic Alliances, ISV Partners).
• Create and maintain a living library of partner-ready content to support sales, campaigns, and events.
• Lead the planning and execution of joint marketing campaigns with top-tier partners.
• Produce monthly partner newsletters and support a regular webinar series.
• Collaborate with Channel Account Managers on territory-based field marketing activities, campaigns, and partner demos.
• Design and launch a multi-tiered partner certification curriculum (eLearning, virtual workshops, bootcamps).
• Develop training modules, videos, and knowledge assessments to drive proficiency.
• Track certification progress and correlate to partner performance and sourced revenue.
• Drive enablement across the different groups within Strategic Alliances and ISV Partners (e.g., sales, solutions engineering, marketing, and customer success).
• Work closely with Strategic Alliances and ISV Partners to build joint go-to-market plans, messaging, and enablement tailored to their internal teams.
• Own and manage Solink's presence on partner and technology Marketplaces, including listings, content updates, and performance tracking.
• Gather feedback from partners and track engagement to improve programs continuously.
• Monitor key metrics such as deal registration, partner-sourced pipeline, and certification completion.
• Present quarterly channel marketing reviews to internal stakeholders and leadership.
• Work closely with Sales, Partner Ops, Marketing Ops, PR/Comms, and Demand Gen to align campaigns and messaging.
• Support the Partner Council initiative, including content development, communications, and action tracking.
• Amplify partner success stories through case studies, social proof, and awards.

Channel Marketing Manager

Customer Success Manager

• Build Scalable Onboarding Experiences: Design and maintain high-quality onboarding programs that help customers get up and running without requiring a dedicated CSM.
• Contribute to a Shared Book of Business (Digitally): Engage primarily through scaled channels (shared inbox, automated touchpoints).
• Develop and Maintain Customer Resources: Create and iterate on playbooks, help center content, and onboarding checklists.
• Build and Manage Automations: Identify opportunities to replace manual outreach with smart, triggered workflows.
• Monitor Customer Health at Scale: Track adoption signals and engagement data across your segment.
• Drive Retention and Expansion Programmatically: Contribute to retention and upsell outcomes through well-timed, relevant digital touchpoints.
• Run Scaled Customer Programs: Plan and execute recurring programs such as webinars and product updates.
• Collaborate Cross-Functionally: Work closely with Marketing, Product, and High Touch CS teams.
• Measure and Improve: Define success metrics for the programs you own and iterate based on data and feedback.
• Support Pre-Sales When Needed: Occasionally assist the Sales team with questions about onboarding expectations.

Customer Success Manager – Tech Touch

Revenue Operations

• Lead the systems, processes, analytics, and operating cadence that power Solink's go-to-market organization.
• Develop and execute the Revenue Operations strategy to support growth, scalability, and operational excellence.
• Establish performance frameworks, operating rhythms, and governance processes.
• Lead forecasting, pipeline management, and revenue performance analysis.
• Deliver executive reporting and insights on key metrics.
• Design and improve scalable processes across the customer lifecycle.
• Partner with Revenue Technology to define business requirements and optimize revenue systems.
• Lead and develop a high-performing Revenue Operations team of 4.

Senior Director, Revenue Operations

• Own a Book of Business: Serve as the trusted advisor for your portfolio of high touch accounts.
• Drive Seamless Onboarding: Partner closely with Sales and project management teams to onboard new customers.
• Lead Strategic Conversations: Conduct Quarterly Business Reviews (QBRs) with customers.
• Maximize Retention & Growth: Monitor health signals to drive retention, upsell, and advocacy within your accounts.
• Manage Escalations with Care: Respond to client issues and maintain trust.
• Track Product Engagement: Monitor adoption trends and user behavior.
• Deliver Exceptional Service: Turn satisfied customers into loyal advocates.
• Build Industry Expertise: Continuously grow your understanding of industry verticals.
• Create & Share Best Practices: Develop and maintain playbooks for different industries.
• Strengthen Customer Networks: Engage champions across your customer base.

Full-stack Engineer

• Aide in the definition and evolution of the architecture for Solink's agent platform and orchestration systems
• Design and implement production-grade agent services in TypeScript/Node
• Design scalable APIs and platform capabilities that enable teams across the organization to build on agent infrastructure
• Establish patterns and frameworks for integrating LLM/VLM systems with internal tools, permissions, and data sources
• Establish and enforce safety, guardrails, and failure handling in agent execution paths
• Optimize latency, reliability, and scalability of agent-facing services in AWS/EKS
• Drive observability strategy including tracing, debugging, performance analysis and operational metrics
• Mentor engineers, raise engineering standards, and partner with Staff team members to influence technical direction across teams
• Operate in tight feedback loops, shipping working code and validating ideas quickly

Staff Full Stack Engineer

Security Engineer

• Triage and coordinate remediation of vulnerabilities across SAST, SCA, DAST, CSPM, external reconnaissance, security advisories, and bug reports
• Own the SAST, DAST, and SCA technical stack end-to-end including configuration, execution, triage, and reporting across Solink's technology stack
• Lead Solink's shift-left security program by embedding security guardrails, automated checks, and developer tooling into IDEs and CI/CD pipelines to identify issues early and drive adoption across teams
• Leverage AI-powered security tools and modern techniques for vulnerability discovery and triage, combining them with practical experience and traditional security tooling.
• Develop scalable practices, automation workflows, and documentation that raise the security bar across the organization
• Participate in architecture reviews and threat modeling exercises, providing security and compliance guidance across product-engineering and corporate systems.
• Conduct source code and whitebox security assessments, providing actionable recommendations to improve security posture
• Support incident response activities, including investigation, containment, recovery, and post-incident reviews.
• Contribute to threat hunting and red team exercises across AWS, Kubernetes, and other cloud environments.
• Support compliance initiatives, evidence collection, audit readiness and the ongoing automation of compliance processes.
• Help teams adopt AI tools securely by contributing to AI threat modeling, implementing appropriate controls, and addressing emerging AI-related risks.
• Partner with IT Services and corporate stakeholders on endpoint security, EDR, and broader security operations initiatives.
• Execute penetration tests for web, mobile, and API applications.

Senior Security Engineer

• Develop and execute integrated regional field marketing strategies aligned to international pipeline and revenue targets.
• Partner with regional Sales leaders to identify market opportunities, account priorities, and territory growth plans.
• Build quarterly and annual marketing plans that support demand generation, account-based marketing (ABM), customer expansion, and partner initiatives.
• Translate global campaigns into localized programs tailored to regional market dynamics, buyer personas, and industry needs.
• Own regional marketing contribution to pipeline creation, acceleration, and influenced revenue.
• Execute multi-channel campaigns including events, webinars, executive roundtables, digital programs, partner campaigns, and account-based initiatives.
• Collaborate with Demand Generation teams to optimize campaign performance and lead conversion across international regions.
• Lead strategy and execution for regional trade shows, conferences, customer events, and executive programs.
• Manage end-to-end event planning including budget management, vendor coordination, messaging alignment, logistics, and post-event follow-up.
• Act as the trusted marketing advisor to regional sales teams and leadership.
• Align closely with SDR and sales stakeholders to ensure campaign effectiveness and follow-up processes.
• Partner with Product Marketing to refine regional messaging, positioning, and competitive differentiation.
• Collaborate with Partner Marketing to support channel and alliance initiatives in international markets.

Senior International Field & Channel Marketing Manager

• Build and improve features across the web (React/TypeScript) and mobile (React Native/Expo) applications — constantly raising the bar on what "good" looks like for our customers.
• Own features end-to-end — collaborate with product and design, design and implement APIs, write the code, write the tests, ship it, monitor it.
• Drive meaningful improvements to stability, performance, and UX — identifying and eliminating pain points proactively, not just reactively.
• Design and build APIs in NestJS/TypeScript that power rich, responsive experiences across web and mobile.
• Leverage AI tools to move faster and write better code — you treat AI assistants as a core part of your workflow for coding, debugging, code review, and research.
• Raise the bar on code quality through thoughtful code reviews, targeted refactoring, and knowledge sharing.
• Triage and resolve bugs with urgency and care, minimizing customer impact.
• Contribute to technical decisions on architecture, tooling, and patterns within the applications team.
• Mentor and support teammates — share what you know and lift the team.