Sol de Janeiro

IT Support Specialist – Part-Time

Sol de Janeiro

part-time

Posted on:

Location Type: Hybrid

Location: New York CityNew YorkUnited States

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Salary

💰 $20 per hour

Tech Stack

About the role

  • Support day-to-day IT operations tasks, focusing on device setup, account provisioning, and hardware inventory management.
  • Assist with unboxing, imaging, and configuration of new employee devices (macOS and Windows).
  • Support the creation and configuration of new employee accounts across core platforms (Microsoft 365, Entra ID).
  • Maintain accurate records of hardware assets, including laptops and peripherals.
  • Provide basic Tier 1 support for common endpoint issues, escalating as needed.
  • Shadow senior IT team members to learn MDM platform operations and endpoint lifecycle management.

Requirements

  • Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field.
  • Basic familiarity with Windows and/or macOS operating systems.
  • A detail-oriented, organized approach to tasks—especially when handling hardware and account records.
  • Eagerness to learn IT operations fundamentals in a hands-on corporate environment.
  • Good communication skills and a collaborative, team-player attitude.
  • Ability to follow documented procedures and ask questions when unsure.
Benefits
  • Competitive salary and bonus program for full-time team members
  • Flexible hybrid work environment with opportunities for collaboration and growth
  • Inclusive culture that values diverse perspectives and celebrates individuality
  • The chance to be part of a fast-growing, award-winning global beauty brand
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
device setupaccount provisioninghardware inventory managementimagingconfigurationTier 1 supportMDM platform operationsendpoint lifecycle management
Soft Skills
detail-orientedorganizedeagerness to learngood communication skillscollaborativeteam-playerability to follow proceduresinquisitive