
IT Support Specialist – Part-Time
Sol de Janeiro
part-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $20 per hour
Tech Stack
About the role
- Support day-to-day IT operations tasks, focusing on device setup, account provisioning, and hardware inventory management.
- Assist with unboxing, imaging, and configuration of new employee devices (macOS and Windows).
- Support the creation and configuration of new employee accounts across core platforms (Microsoft 365, Entra ID).
- Maintain accurate records of hardware assets, including laptops and peripherals.
- Provide basic Tier 1 support for common endpoint issues, escalating as needed.
- Shadow senior IT team members to learn MDM platform operations and endpoint lifecycle management.
Requirements
- Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field.
- Basic familiarity with Windows and/or macOS operating systems.
- A detail-oriented, organized approach to tasks—especially when handling hardware and account records.
- Eagerness to learn IT operations fundamentals in a hands-on corporate environment.
- Good communication skills and a collaborative, team-player attitude.
- Ability to follow documented procedures and ask questions when unsure.
Benefits
- Competitive salary and bonus program for full-time team members
- Flexible hybrid work environment with opportunities for collaboration and growth
- Inclusive culture that values diverse perspectives and celebrates individuality
- The chance to be part of a fast-growing, award-winning global beauty brand
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
device setupaccount provisioninghardware inventory managementimagingconfigurationTier 1 supportMDM platform operationsendpoint lifecycle management
Soft Skills
detail-orientedorganizedeagerness to learngood communication skillscollaborativeteam-playerability to follow proceduresinquisitive