Senior Manager – Platform Deployment – Connected Quality
Genpact
Delivery Manager – Private Cloud
Software Mind
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇱 Poland
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Leading and developing the delivery team working for the client in the Private Cloud domain
- Building and maintaining strong strategic relationships with client stakeholders
- Overseeing delivery of projects and managed services, ensuring quality, SLA compliance, and operational excellence
- Identifying and driving business development opportunities within the client organization (upscaling scope and capabilities)
- Monitoring project scope, profitability, and margin contribution
- Managing recruitment, onboarding, and offboarding for assigned teams
- Formal handling of contracts, clauses, and service agreements forming the basis of cooperation with the client
Requirements
- 5+ years of experience in delivery or service management roles in cloud or IT infrastructure
- Proven track record in managing teams and developing business within client accounts
- Commercial experience in managing profitability, scope, and performance in multinational setups
- Practical knowledge of ITIL processes, SLA management, and Managed Services operations
- Business and technical understanding of Private Cloud, networking, virtualization, OS & Middleware Services, automation, cloud native solutions, and observability
- Fluent English and Polish, both written and spoken
Benefits
- Flexible employment and remote work
- International projects with leading global clients
- International business trips
- Non-corporate atmosphere
- Language classes
- Internal & external training
- Private healthcare and insurance
- Multisport card
- Well-being initiatives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ITILSLA managementManaged Services operationsPrivate CloudnetworkingvirtualizationOS ServicesMiddleware Servicesautomationcloud native solutions
Soft skills
team managementbusiness developmentrelationship buildingoperational excellenceprofitability managementscope managementperformance managementrecruitmentonboardingoffboarding
