Manager

• Engage with the client and ensure high quality delivery
• Act as Client Service leader and/or management escalation instance to ensure customer service runs smoothly and needs are considered
• Provide functional knowledge within HR technology (SAP, SF, covering all HR modules and processes) and in relation to the relevant HR processed
• Develop and execute team development to ensure team capabilities are keeping up within the rapid changing technology environment and based on market, pipeline and customer needs
• Ensure close collaboration and continuous alignment within Strada ProServ leadership team and across ProServ, Global Payroll, Products and other teams
• Support the Sales and presales Organisation in closing deals and develop the business in Poland (and eastern Europe)
• Support local marketing initiatives
• Help the team to navigate within our company and find the right support internally
• Manage relationships with contractors and partner suppliers to leverage external resources where needed and to transfer work to internal resources
• Effectively plan and execute resource capacity and capabilities, based on revenue forecasts, to ensure a cost-effective talent-mix is available and deployed
• Revenue, cost and margin attainment for the according Poland sub-portfolio
• Ensure aligned external utilization target

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