Inside Sales Representative – Retention
Aura
Outside Sales Representative
Softcard (acquired by Google)
full-time
Posted on:
Origin: • 🇺🇸 United States • Wisconsin
Visit company websiteJob Level
JuniorMid-Level
About the role
- Self-motivated, customer centric representative promoting NAPA products and services and expanding business of new and existing customers
- Drive growth of company-owned NAPA Auto Parts stores, customer base, sales and profits
- Promote the entire line of NAPA products and programs to Wholesale Customers
- Work with local Store Manager to develop plans to increase sales and proactively initiate, contact, manage and develop leads on a local basis
- Identify specific needs of customers and align solutions with NAPA's offerings
- Work with manufacturer's representatives to improve program offerings and grow customer knowledge of lines
- Engage customers and keep them connected through all of NAPA's eSales programs
- Perform educational seminars, clinics and presentations on NAPA product lines and services
- Maintain customer satisfaction and provide strong customer service including solving customer problems, complaints and questions in person or by telephone
Requirements
- Prior experience in a Retail store or outside sales
- 2+ years of experience in a customer focused role and the ability to perform in a quota driven environment
- Understand and demonstrate basic selling skills such as preparing for the sales call, managing the customer meeting, handling customer resistance, closing the sale and account maintenance
- Capability to present information in group meetings
- Valid driver license with no more than 2 moving violations in the last 4 years required
- Bachelor's Degree (preferred)
- Background in the Automotive Industry (preferred)
- Leadership: embody values serve, perform, influence, respect, innovate, team (preferred)
- Clear speaking and attentive listening skills
- Agility to bend to floor-level shelves and reach to upper shelves (eight feet); stamina to stand and walk for entire work shift; lift up to 60 lbs of merchandise
- Set expectations, meet commitments, track results, and manage accountability
- Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people
