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Analyst

• Managing the backlog: Defining and detailing tasks for development, QA and design teams.
• Creating and refining project documentation: Preparing vision documents, product requirement documents, feature descriptions, analytical notes, and other specifications.
• Stakeholder management: Running regular demos, managing expectations, negotiating priorities, obtaining approvals, and handling conflicting interests among internal departments and partners.
• Quality assurance of requirements: Defining acceptance criteria, reviewing test cases, supporting UAT, and ensuring that delivered features align with the original business objectives.
• Describing and detailing client business processes: Documenting "as is" and "to be" states.
• Problem-solving: Addressing issues that require analytical input, including problem formalization, idea generation, selection, systematization, and implementation.
• Collaborating with colleagues: Engaging in expert-driven discussions to propose and implement product improvements.

Senior System Analyst

Pre-sales Engineer

• Presales Engagement: Support VP of Sales by providing technical expertise during prospect meetings, demos, and presentations
• Proof-of-Concepts: Conduct Investigative PoC’s as well as trial onboardings, ensuring technical validation and successful adoption
• Technical Authority: Act as a trusted advisor for customers on investigative workflows, integration, and best practices
• Collaboration: Partner with Product, Marketing, and Sales teams to refine messaging and improve customer success

Senior System Analyst

Technical Presales Engineer