Snorkel AI

Director, People Operations

Snorkel AI

full-time

Posted on:

Location Type: Hybrid

Location: New York City • California • New York • United States

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Salary

💰 $186,000 - $294,000 per year

Job Level

Lead

About the role

  • Own and scale end-to-end People Operations across Snorkel, including:
  • HR systems, data, and infrastructure
  • Employee lifecycle operations (onboarding → offboarding)
  • Compliance, policies, and risk management
  • Immigration
  • People analytics and reporting
  • Build and operationalize People infrastructure to support rapid company growth
  • Partner with the Head of EC Experience, Product and Engineering to ensure scalable systems for managing a large, distributed network of 1099 and temporary W-2 expert contributors (10,000s of workers)
  • Directly support cross-border compliance frameworks in coordination with Legal, Finance, Ops and People teams, as well as EoR and AoR partner management and ongoing relationship oversight
  • Partner closely with Legal, Finance, and Operations on workforce models, classification, and compliance
  • Improve efficiency and experience through automation, tooling, and AI-driven workflows
  • Establish strong operational rigor: documentation, SLAs, and service delivery standards
  • Lead, hire, and develop a high-performing People Operations team to support both sides of the business

Requirements

  • 8–12+ years in People Operations, HR Operations, or equivalent roles, including leadership experience managing second line
  • Proven track record building and scaling People infrastructure in high-growth environments
  • Experience supporting complex workforce models (e.g., contractors, marketplaces, gig networks, or global workforces)
  • Strong operational mindset - looking for a systems thinker who drives efficiency and scalability
  • Deep knowledge of HR systems, compliance, and employment frameworks
  • Experience partnering cross-functionally with Legal, Finance, and technical teams
  • Comfortable operating in ambiguity and building from 0→1 and 1→n
  • High ownership, high standards, low ego
  • Nice to have: Experience in AI, marketplace, or data platform companies
  • Familiarity with managing large-scale contributor or contractor ecosystems (similar to models used by companies like Scale AI and Mercor)
  • Experience leveraging automation or AI tools in People Operations
Benefits
  • Health insurance
  • Professional development opportunities
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR systemspeople analyticscompliance frameworksworkforce modelsautomationAI-driven workflowsdocumentationservice delivery standardsscalable systemshigh-growth environments
Soft Skills
operational mindsetsystems thinkerdrives efficiencyhigh ownershiphigh standardslow egocomfortable operating in ambiguityleadershipteam developmentcross-functional collaboration