IT Support Specialist
Snorkel AI
full-time
Posted on:
Location Type: Hybrid
Location: New York City • California • New York • United States
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Salary
💰 $101,000 - $159,000 per year
About the role
- Provide Tier 1/2/3 support for our global team
- Build and maintain the 'glue' between our tools
- Lead the technical execution for SOC2 compliance
- Own the daily health of our core tools
- Proactively improve our AI-driven solutions
- Maintain and optimize local office networking and AV infrastructures
Requirements
- 6+ Years of IT Excellence
- The Stack Expert: Experience with Okta, Jamf Pro, Crowdstrike, Cisco Meraki, and Google Workspace
- Scripting & API Savvy: Proficient in Python or Bash
- Customer-Centric: No task too small attitude
- Clear Communicator: Translate 'Technical Debt' into 'Business Risk'
Benefits
- Direct Impact
- Modern Tech
- Growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
PythonBashAPIScriptingSOC2 compliance
Soft Skills
customer-centricclear communicatorproactive improvementtechnical execution