Manager, AI Solutions Engineer
Snorkel AI
full-time
Posted on:
Location Type: Hybrid
Location: New York City • California • New York • United States
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Salary
💰 $190,000 - $260,000 per year
About the role
- Recruit, hire, and develop AI Solutions Engineers, coaching the team on technical quality, customer engagement, and career growth
- Set and maintain the technical bar for specifications, evaluation frameworks, and customer deliverables
- Own SE capacity planning and account coverage; partner with AE leadership on deal strategy, engagement prioritization, and pipeline forecasting
- Establish team processes and playbooks for discovery, spec development, and knowledge sharing
- Lead technical conversations on select strategic accounts, including scoping, solution design, and partnership with customer research teams
- Serve as escalation point for technically complex or high-stakes customer situations
Requirements
- 5+ years of experience in applied ML, AI solutions engineering, technical presales, or research-intensive customer-facing roles
- 2+ years managing or leading technical individual contributors, ideally in a presales or solutions engineering org
- Strong expertise in frontier AI concepts including LLMs, training data pipelines, evaluation methodologies, post-training techniques (RLHF, DPO, RLAIF), and domain areas such as coding agents, reasoning, multimodal models, or RL environments
- Experience operating against revenue or pipeline goals in a GTM organization
- Excellent communication skills, able to coach a team, partner with sales leadership, and engage credibly with customer researchers
- B.S. in Computer Science, Machine Learning, or related field
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
applied MLAI solutions engineeringtechnical presalesLLMstraining data pipelinesevaluation methodologiespost-training techniquescoding agentsreasoningmultimodal models
Soft Skills
coachingcustomer engagementcommunicationteam leadershiptechnical qualitycollaborationproblem-solvingstrategic thinkingknowledge sharingcustomer relationship management
Certifications
B.S. in Computer ScienceB.S. in Machine Learning