Snorkel AI

Operations Associate – Supply

Snorkel AI

full-time

Posted on:

Location Type: Hybrid

Location: New York City • California, New York • 🇺🇸 United States

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Salary

💰 $95,000 - $120,000 per year

Job Level

JuniorMid-Level

Tech Stack

PythonSQL

About the role

  • Optimize resource allocation: Analyze project utilization data to identify bottlenecks in our supply funnel and recommend improvements that increase throughput without sacrificing quality
  • Drive quality initiatives: Support the management of Expert Contributor quality programs by tracking performance metrics, running calibration webinars, and ensuring SLA adherence across projects
  • Build cross-skilling programs: Help design and implement skill assessment frameworks and cross-training initiatives that expand our talent pool's capabilities and flexibility
  • Analyze and improve throughput: Dive into operational data to debug utilization issues, identify trends, and propose solutions that help us deliver faster and more efficiently
  • Support programs: Contribute to the design and rollout of various programs that align individual contributor success with project goals
  • Enable data-driven decisions: Create dashboards, reports, and analyses that give leadership real-time visibility into key metrics like utilization rates, quality scores, and SLA performance

Requirements

  • 1-3 years of experience
  • Bachelor's degree or equivalent practical experience
  • Excited to build and to scale initiatives 0 to 1
  • Excellent organizational skills with the ability to manage multiple high-priority projects concurrently
  • Strong communication skills and ability to collaborate effectively across teams
  • Technical proficiency with SQL and/or Python for complex data analysis and insight generation
  • Strong Excel/Google Sheets skills for financial and operational modeling
Benefits
  • medical
  • dental
  • vision
  • 401(k)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SQLPythondata analysisfinancial modelingoperational modelingperformance metricscalibrationthroughput analysisutilization analysisskill assessment frameworks
Soft skills
organizational skillscommunication skillscollaborationproject managementproblem-solvinganalytical thinkinginitiativeflexibilityattention to detailtime management