SNHU's Global Education Movement

Human Resources

• Partner with senior executives to develop HR strategies that promote success through engaged and supported employees
• Lead HR projects to improve employee experience and results; provide leadership to a small team of HRBPs
• Support organizational design plans, reorganizations, restructures, and integrations with transparency and empathy
• Develop and implement workforce planning, talent reviews, succession planning, and leadership development programs
• Advise on complex employee relations matters, investigations, and equitable resolutions
• Use HR metrics and analytics to identify trends, provide insights, and inform strategies
• Partner with compensation and legal teams to uphold equitable pay practices and ensure compliance
• Promote DEI and foster a culture of inclusion and belonging

Senior Human Resources Business Partner

Manager

Provide leadership for the Shapiro Library's portfolio of licenses and oversee licensing and acquisition activities.
Negotiate favorable prices and terms of use for resources according to policy and strategic direction.
Collaborate across the University to ensure library licenses represent the rights and obligations for our library and learners.
Manage submission and communication with University Procurement, Contract Management, general counsel, vendors, and Information Security reviews.
Maintain accurate license and agreement provisions within library management systems (e.g., Folio and EBSCO Discovery Service).
Document and update licensing procedures, vendor agreement standards, and Folio license and agreement application procedures.
Support work across the Office of Knowledge Management and Information Science (OKMIS).

Library Licensing Manager

Artificial Intelligence

As Associate Dean, AI: primary subject matter expert for AI and assigned programs within SNHU's online Global Campus
Implement operational level project work and program projects to ensure overall product health
Identify opportunities to increase operational efficiency and programmatic innovation
Report to a Senior Associate Dean, online Product Health
Promote learner success and quality through data-informed decisions
Maintain programs and curriculum through oversight, ensuring efficient curriculum delivery and relevancy
Assure achievement of institutional and programmatic benchmarks with analytical support
Collaborate with instructional and curriculum design teams to apply learning theory and best practices
Help design new flexible, scalable learning models addressing affordability, access, and speed to completion
Ensure assigned programs meet accreditation standards and institutional policies
Create environment promoting connection, community, and collaboration between faculty
Conduct environmental scanning and research to identify trends and inform actions
Support process improvements for automation, data/reporting, growth, cost reduction, and partner collaboration
Participate in professional development to support professional growth and national presence

Associate Dean, Artificial Intelligence

Program Manager

• Conduct the day-to-day operation of assigned program.
• Supervise full-time faculty teaching in assigned program tracks.
• Engage in student recruitment, admissions, and progressions processes.
• Evaluate the program and student outcomes.
• Oversee program curriculum to ensure it includes courses and content that is current and relevant and aligned to industry standards/employment opportunities.
• Monitor and report on accreditation standards.
• Develop, revise, and evaluate curriculum.
• Support the accreditation process for new track development.
• Assist with program budget requests.
• Establish partnerships to further the mission of the program.
• Attendance, punctuality, and reliability are essential functions of this role

Health Information Management - Program Director

Communications

• Inbox Management: Respond to student inquiries about university-verified achievements and SNHU’s student success platform, Merit.
• Writing & Content Development: Build content in Salesforce Marketing Cloud for scheduled communications, offer content suggestions, assist with drafting written content, upload content to digital communication channels, and provide general writing and editing support.
• Quality Assurance: Support content review and proofreading processes to ensure messages meet SNHU’s editorial standards and are error-free.
• Research & Data Reporting : Conduct research, compile data reports, and gather supporting materials to inform team decision-making and communication strategies.
• Project Management: Build and maintain projects in the team’s project management software, Wrike.
• Other duties as assigned.

Senior Human Resources Business Partner

Library Licensing Manager

Associate Dean, Artificial Intelligence

Health Information Management - Program Director

Student - Communications Assistant