Inbox Management: Respond to student inquiries about university-verified achievements and SNHU’s student success platform, Merit.
Writing & Content Development: Build content in Salesforce Marketing Cloud for scheduled communications, offer content suggestions, assist with drafting written content, upload content to digital communication channels, and provide general writing and editing support.
Quality Assurance: Support content review and proofreading processes to ensure messages meet SNHU’s editorial standards and are error-free.
Research & Data Reporting : Conduct research, compile data reports, and gather supporting materials to inform team decision-making and communication strategies.
Project Management: Build and maintain projects in the team’s project management software, Wrike.
Other duties as assigned.
Requirements
Current enrollment in classes as part of a SNHU degree program.
Preference will be given to NH-based candidates pursuing a degree or concentration in Communication, Marketing, Creative Writing and English, Liberal Arts, or a related field.