Field Engineer

• Service, maintain and repair Volvo Construction Equipment and associated machinery.
• Diagnose and resolve mechanical, hydraulic and electrical faults using technical expertise and diagnostic equipment.
• Identify additional service and repair opportunities and discuss these with customers and internal teams.
• Carry out all work in line with quotations and time guides, highlighting where additional work may be required.
• Install software updates and system enhancements when released.
• Complete electronic job cards, reports and timesheets accurately and in real time.
• Order and manage parts required for repairs and return parts promptly upon job completion.
• Support call-out and overtime requirements where required.
• Attend product and systems training to maintain technical competence and product knowledge.
• Ensure all work is completed safely and in accordance with company and manufacturer standards.

Field Service Engineer

Manager

• Providing expert technical support on battery-electric and hazardous-voltage systems
• Diagnosing and resolving complex issues across heavy equipment
• Developing and delivering specialist training on battery-electric machines and charging systems
• Supporting the planning and deployment of charging infrastructure and site readiness
• Acting as the subject matter expert for battery-electric technology
• Coaching and mentoring colleagues to strengthen technical capability

SMT

Field Service Engineer

Field Service Engineer

Battery Electric Machine Technology Manager