Field Service Engineer

SMT

Field Service Engineer maintaining and repairing Volvo Construction Equipment across the UK. Delivering first-class service while promoting aftermarket products and services.

Posted 7/9/2026full-timeHorsham • 🇬🇧 United KingdomJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in servicing, maintaining, and repairing heavy construction equipment, with strong diagnostic skills in mechanical, hydraulic, and electrical systems. Possesses a formal engineering qualification and a commitment to delivering excellent customer service while adhering to safety and quality standards.

Highest-signal resume keywords

Plant Maintenance QualificationHeavy Construction Equipment RepairDiagnostic Fault-Finding SkillsCustomer Relationship ManagementDigital Reporting Systems Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mechanical RepairHydraulic System DiagnosisElectrical System DiagnosisDiesel Engine RepairTransmission RepairDrivetrain RepairWelding ExperienceFabrication Experience

Soft Skills

Problem-Solving AbilitiesAttention to DetailCommunication Skills

Tools & Technologies

Diagnostic EquipmentDigital Reporting Systems

Certifications & Qualifications

NVQ Level 3City & Guilds

Industry Keywords

Volvo Construction EquipmentAgricultural MachineryHGV MechanicsHeavy Plant Machinery

About the role

Key responsibilities & impact

Service, maintain and repair Volvo Construction Equipment and associated machinery.
Diagnose and resolve mechanical, hydraulic and electrical faults using technical expertise and diagnostic equipment.
Identify additional service and repair opportunities and discuss these with customers and internal teams.
Carry out all work in line with quotations and time guides, highlighting where additional work may be required.
Install software updates and system enhancements when released.
Complete electronic job cards, reports and timesheets accurately and in real time.
Order and manage parts required for repairs and return parts promptly upon job completion.
Support call-out and overtime requirements where required.
Attend product and systems training to maintain technical competence and product knowledge.
Ensure all work is completed safely and in accordance with company and manufacturer standards.

Requirements

What you’ll need

A formal engineering qualification in Plant Maintenance, Agricultural Engineering, HGV Mechanics or a related discipline (NVQ Level 3, City & Guilds or equivalent).
Proven experience repairing and maintaining heavy construction plant, agricultural machinery, HGVs or similar equipment.
Strong diagnostic and fault-finding skills across diesel engines, transmissions, drivetrains, hydraulics and electrical systems.
Excellent problem-solving abilities and a methodical approach to fault diagnosis.
Good communication skills and the ability to build relationships with customers and colleagues.
Strong IT skills and confidence using digital reporting systems.
A commercially aware mindset with a focus on delivering excellent customer service.
High levels of attention to detail and a professional approach to work.
A full UK driving licence.
Desirable Welding and fabrication experience.
Previous experience working with Volvo Construction Equipment or similar heavy plant machinery.

Benefits

Comp & perks

Health Cash Plan, 24/7 GP access and physiotherapy support.
Enhanced sick pay, maternity, paternity and adoption leave.
Pension with up to 5% employer contributions.
Cycle to Work scheme and salary sacrifice car leasing options.
Employee discounts platform.
Paid volunteering day, refer-a-friend bonus and long service awards.
Access to employee-led initiatives, recognition programmes and wellbeing support.