Technical Support Engineer I
Merative
JavaOraclePerlSQL
Traveling Support Technician I
Smiths Group plc
full-time
Posted on:
Location Type: Remote
Location: Remote • Maryland • 🇺🇸 United States
Visit company websiteSalary
💰 $43,400 - $101,360 per year
Job Level
Mid-LevelSenior
Tech Stack
Ray
About the role
- Traveling Support Technician must be willing to travel extensively, be team-oriented and flexible, actively seek to share information, and assist their peers.
- Responsible for meeting daily service repair needs and driving customer satisfaction.
- Required to travel to locations in need of additional field support, work locations will change with the needs of the business.
- Troubleshoots, services, installs (deploys), and repairs Trace, X-Ray, CT X-Ray, and Cargo Inspection equipment at customer sites.
- Maintains clear and concise business communication, both oral and written.
Requirements
- Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics).
- Minimum of 1-3 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment.
- Individuals shall possess excellent communications skills and have a strong orientation for customer focus and teamwork.
- Must be responsive to all customer issues at all times.
- Must be willing & able to travel at short notice.
Benefits
- Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally.
- You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing.
- You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingrepairinstallationelectrical systemselectronic systemsmechanical systemsfield repaircustomer supportservice repairdeployment
Soft skills
team-orientedflexibilitycommunicationcustomer focusresponsivenessinformation sharingpeer assistanceproblem-solvingadaptabilitycollaboration
Certifications
Associate’s DegreeRelated Trade CertificationMilitary Training
