Head of Revenue Operations
OPSWAT
Cyber Security
Associate Revenue Operations Analyst
SmithRx
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, California, Colorado, Connecticut, Florida, Kansas, Kentucky, Massachusetts, Minnesota, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Provide vital operational support for new and ongoing updates to Salesforce by tracking end-to-end operational processes, ensuring data integrity and procedural adherence to catch and escalate errors early
- Over time, develops a strong understanding of the downstream data impacts, connecting the accuracy of details to their outcomes
- Investigate routine data discrepancies in Salesforce, applying defined troubleshooting steps to resolve known issues and ensure alignment with key RevOps functions
- Run pre-built Salesforce reports and conduct routine analysis to identify and resolve common data discrepancies according to documented procedures
- Contribute to data cleanup projects in Salesforce by accurately executing assigned tasks to help improve overall data integrity
- Provide versatile operational support across all RevOps functions, acting as a flexible resource on small segment deals
- Executing repetitive, detailed tasks with a high degree of accuracy
- Manual data entry of highly detailed, nuanced information on deal data into the system for downstream use
- Identifying opportunities for process automation and efficiency improvements and raise within the RevOps team, maintaining manual support while processes scale
- Providing general operational support and assisting with special projects as needed
- Assist Analysts in maintaining and developing documentation and procedures for RevOps processes
- Assist Analysts with testing small-scale Salesforce updates before they go live
- Identify dependencies and anticipate downstream impacts of RevOps process updates
Requirements
- At least 1 year of experience using Salesforce for reporting, dataloads, dashboard building, etc.
- Familiarity with project management tools like Jira is a plus
- Comfortable using google sheets or excel to slice and organize data for review (V-LOOKUPs, Match, SUMIF formulas are examples of excel skills required for this role)
- Confident understanding of Salesforce and its core functionality, including the ability to test and validate changes
- Proficiency in Excel and Google products
- Highly detail oriented
- Exceptional attention to detail and a proven track record of delivering high-quality, accurate work
- A proactive mindset and a willingness to take on a variety of tasks
- Strong analytical and problem-solving skills
- Comfortable working with highly manual and detailed processes
- Agile and adaptable, with a flexible mindset for a growing team in a complex and constantly changing environment
- Comfortable in the weeds
- Not afraid to ask questions and communicate with the rest of the team in times of uncertainty
Benefits
- Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
- Flexible Spending Benefits
- 401(k) Retirement Savings Program
- Short-term and long-term disability
- Discretionary Paid Time Off
- 12 Paid Holidays
- Wellness Benefits
- Commuter Benefits
- Paid Parental Leave benefits
- Employee Assistance Program (EAP)
- Well-stocked kitchen in office locations
- Professional development and training opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforcedata integritydata analysisdata cleanupmanual data entryExcelGoogle SheetsVLOOKUPSUMIFtroubleshooting
Soft skills
detail orientedattention to detailproactive mindsetanalytical skillsproblem-solving skillsflexibilityadaptabilitycommunicationteam collaborationwillingness to learn
