Smile Train

Crypto

• Support the migration of photo and video assets from a legacy system to a new digital asset management (DAM) platform
• Develop, apply, and maintain consistent metadata and tagging standards to improve asset searchability and long-term preservation
• Assist in designing workflows for new assets
• Collaborate with photography and video production teams to manage the timely cataloging, archiving, retrieval, and delivery of media assets
• Respond to internal photo and video requests, helping staff identify assets that align with campaign goals, brand guidelines, and programmatic needs
• Conduct regular catalog audits to ensure metadata accuracy, completeness, and adherence to organizational standards.
• Use DAM analytics and download reports to identify high-value assets and opportunities to improve organization and usability.
• Document workflows and best practices to support long-term system adoption and knowledge sharing across global teams.
• Handle sensitive and confidential media and information with professionalism and discretion.
• Provide general support for additional content management and asset organization needs as required.

Digital Asset Management Intern

Administration

• Conduct senior review on incoming grant applications and program expenses, in collaboration with the Grants Management Team, to ensure funding meets strategic priorities and requirements
• Ensure restricted donations are accurately tagged and check associate reviews to ensure accurate data entry
• Ensure senior staff has accurate information to review grants, including information on partner status, background on previous investments, partner volume, and flagging grants that don’t align with our priorities
• Perform due diligence on incoming applications to ensure all legal requirements for new partners and vendors are met; record responses on New Partner sheet to the organization in Salesforce.
• Follow up with PMS and SMOs on contingent payments on a monthly basis
• Prepare Grant Cycle Spreadsheet for Senior Staff (every other cycle, on the 15th), and route spreadsheet through Senior Staff and Finance Approvals
• Liaise with colleagues and partners around the globe to receive and process grants, making sure applications are complete, correct, and finalized in a timely fashion
• Run monthly surgical payment process, including exporting and checking data, creating payments, tagging restrictions, and routing spreadsheet for approval
• Serve as a resource and knowledge expert to colleagues and partners who have questions about the grants process and database
• Participate on the core team responsible for transitioning our grants management system to Salesforce Grantmaking, specifically to advise on PPS, templates, and the contract process
• Draft and send all manual award letters for grant cycles, PPS, and India processes
• Update and create letter and contract templates as needed
• Work with PMs to confirm new partner details and manage process for drafting and routing new agreements.
• Assist with reviewing monthly restriction update from finance, pull payment information for entity surgical list, and prepare information required for donor reports and applications
• Daily management of CSI watchlist

Digital Asset Management Intern

Grants Administration Associate