Smile Train

Accounting Manager

• Support accounts payable activities for Programs and Grants by ensuring timely and accurate vendor payments.
• Oversee financial data collection for compliance with Smile Train policies.
• Prepare and review monthly and year-end reports and audit schedules.
• Collaborate with the Grants and Programs teams to ensure effective information flow.

Junior Accountant, Program Accounting

Communications

• Develop a deep understanding of Smile Train’s vision, purpose, and strategic priorities
• Support fundraising initiatives and amplify programmatic impacts
• Design and implement a communications strategy that effectively supports Smile Train’s organizational goals
• Serve as a leader and spokesperson for Smile Train across various platforms
• Strengthen and evolve Smile Train’s brand
• Lead and inspire a high-performing global Communications team
• Recruit, develop, and retain top talent while fostering continuous growth and innovation
• Build a culture of collaboration, mutual respect, ownership, transparency, and accountability

Vice President, Communications

Marketing

• Support Smile Train partner hospitals and treatment centers in developing and implementing localized communication strategies to promote cleft care programs.
• Coordinate and participate in meetings with Smile Train partners to understand local program needs, audiences, and communication opportunities.
• Assist in the design and evaluation of outreach initiatives aimed at increasing awareness among patients and families about free, high-quality cleft care available through Smile Train’s partner network.
• Contribute to the development of brand guidelines and visual identity manuals for assigned treatment centers to ensure consistent and accurate representation of Smile Train’s brand.
• Organize and support focus groups with patients, families, and community members to better understand perceptions, communication barriers, and effective messaging strategies.
• Maintain a comprehensive database of all communication and marketing materials created during the internship, including visuals, reports, and campaign assets.
• Prepare and present monthly progress reports summarizing activities completed, results achieved, and recommendations for improvement.
• Develop a detailed activity plan (chronogram) aligned with the goals and expected outcomes of the main project.

Intern, Marketing

Manager

• Maintain a portfolio of 50 – 70 major donors and prospects by creating and implementing strategies for the cultivation, solicitation, and stewardship of donors with the capacity to make 5 and low 6-figure annual gifts.
• Conduct 75 to 100 meetings with donors and prospects annually through one-on-one meetings, site visits, and other types of meaningful contact.
• Provide recommendations and assist in executing effective strategies to practice moves management and increase fundraising results.
• Write and create customised proposals and presentations for major donors.
• Assist with developing projects that will enhance the major giving operations of the Development Department and support them by developing strategy briefs and leading preparation meetings.
• Help produce cultivation and stewardship programs for prospects and major donors.
• Organise at least two major donor events each year.
• Conduct research on major donors as well as conducting supplemental research.
• Ensure all key administrative tasks for the philanthropy programme are taken care of.

Philanthropy Manager

Program Manager

• Serve as primary point of contact for partners and stakeholders
• Maintain strategic relationships with treatment/non-treatment partners, government, and institutions
• Manage partner onboarding, engagement, and communications
• Coordinate cleft treatment programs aligned with regional and global strategies
• Conduct needs assessments and site visits
• Support capacity building, training programs, and workshops
• Ensure partner adherence to safety, quality, and reporting standards
• Facilitate audits and manage corrective actions
• Oversee documentation, data collection, and reporting compliance
• Prepare annual budgets and monitor expenditures
• Review and approve funding applications, invoices, vendor payments
• Ensure appropriate use of funds and adherence to finance policies
• Represent the organization at events, conferences, media engagements
• Coordinate content collection, branding compliance, donor visits
• Facilitate internal communication across regional/global teams
• Track program performance using KPIs
• Analyze partner data and provide strategic recommendations
• Manage partner feedback mechanisms