Vice President

• Report directly to the Chief Customer Officer and own strategy, design, delivery, and revenue across the global Professional Services practice
• Lead a team of 250+ global Professional Services team members, including TAM, Delivery Consultants, Architects, Customer Training, and PS Engineering
• Lead the process of building a multi-year vision and strategy for Professional Services as a force multiplier for Smartsheet solutions
• Create a teaming model for partnering with sales, support, customer success, and the channel team on a cohesive approach to enterprise account success
• Consistently deliver a balanced P&L, via strong Professional Services Sales strategy, margin and utilization optimization, and customer-centric execution and project delivery
• Provide coaching and guidance to help each PS Service Line leader grow and optimize their business and offering portfolio
• Deeply understand the needs of our customers/marketplace to propose additional service offerings or service lines that advance customer adoption and increase the value of the Smartsheet work platform
• Incubate the PS Partner Success function to build a partner services ecosystem and market recognition as a premium services organization
• Mature global rate structures and enhance contracting mechanisms in areas of fixed fee, prepaid, and innovative ARR style services while maintaining the health of our consulting and implementation businesses
• Ensure PS is a strategic selling asset for the field, and a strong partner to product, success and support bringing the customer voice to bear on the evolution of our products
• Create and Monetize IP in areas of CWM, PPM, Martech to accelerate value and reduce implementation friction

Vice President, Professional Services

VP, Field Engagement, Charitable Solutioning

Vice President of Quality

VP, Project Delivery – Epilepsy & Neuroinflammatory Disorders

Lead Portfolio Manager

Regional Vice President