Smart Care

Events

• Provide maintenance and repair services for commercial foodservice and refrigeration equipment
• Collaborate with customers to understand their equipment needs
• Ensure high-quality service delivery

Preventative Maintenance Technician

Technician

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment.
• Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics.
• Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment.
• Communicate with manufacturers as needed to help with diagnoses and parts identification.
• Consult with the Technical Assistance Group for technical support while onsite.
• Install all parts ordered for the customer in a timely and professional manner and in line with company policy.
• Promote and recommend other services provided by Smart Care to customers when needed.
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory.
• Follow safe work practices and accident prevention procedures.
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
• Maintain productivity levels in accordance with company standards.

Commercial Kitchen Service Technician

• Service, troubleshoot, and repair commercial and supermarket refrigeration systems
• Perform routine and preventive maintenance to ensure system reliability and performance
• Diagnose mechanical and electrical issues with minimal supervision
• Provide excellent customer service in a 24/7 service environment, including participation in an on-call rotation
• Work with multiple refrigerants while maintaining EPA and regulatory compliance
• Accurately document service calls, repairs, and maintenance activities

Supermarket Rack Refrigeration Technician

Food Service

Food Service Equipment Technician

General

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
• Demonstrate mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
• Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing, and other specialty food service equipment
• Communicate with manufacturers as needed to help with diagnoses and parts identification
• Consult with the Technical Assistance Group for technical support while onsite
• Install all parts ordered for the customer in a timely and professional manner
• Promote and recommend other services provided by Smart Care to customers when needed
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
• Follow safe work practices and accident prevention procedures
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
• Maintain productivity levels in accordance with company standards

Account Executive

• Providing customers with customized programs to keep their kitchens up and running
• Touring and developing new business for unique properties and their foodservice operations such as, universities, stadiums, arenas, restaurants, and hospitals
• Providing world-class kitchen equipment repair solutions to help customers continue to serve great food

District Sales Representative

Communications

• Shape and execute cohesive internal and external communications strategy
• Drive thought leadership, employee engagement, and consistent storytelling across the organization
• Ensure communications support key business priorities and cultural objectives
• Develop and execute integrated internal and external communications strategies aligned to business goals
• Partner with executive leadership to translate company priorities into clear, compelling messaging
• Lead internal communications strategy to drive employee awareness, alignment, and engagement
• Develop content for executive communications (town halls, leadership updates, organizational announcements)

Preventative Maintenance Technician

Commercial Kitchen Service Technician

Supermarket Rack Refrigeration Technician

Commercial Kitchen Service Technician

Food Service Equipment Technician

Commercial Kitchen Service Technician

District Sales Representative

Senior Manager – Corporate Communications