Commercial Kitchen Service Technician

Smart Care

Technician partnering with managers to provide comprehensive services for cooking and refrigeration equipment. Troubleshooting, diagnosing, and repairing commercial kitchen equipment while ensuring productivity and safety standards.

Posted 6/25/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
Demonstrate mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics
Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing, and other specialty food service equipment
Communicate with manufacturers as needed to help with diagnoses and parts identification
Consult with the Technical Assistance Group for technical support while onsite
Install all parts ordered for the customer in a timely and professional manner
Promote and recommend other services provided by Smart Care to customers when needed
Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
Follow safe work practices and accident prevention procedures
Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
Maintain productivity levels in accordance with company standards

Requirements

What you’ll need

High School diploma or equivalent
1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service
Valid driver’s license and acceptable motor vehicle record
Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends
Availability for occasional overnight travel as assigned
Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA) preferred
Commercial refrigeration and/or commercial cooking equipment repair experience preferred
Self-motivated with the proven ability prioritize and work independently with minimal direct supervision

Benefits

Comp & perks

On-the-job training with available on-demand technical support
Ongoing formal hands-on and classroom training at our National Training Kitchen
Professional CFESA certifications with the potential for advancement
Company service vehicle, fuel card, tablet, and cell phone for business use
Market-leading benefits program including 401k and paid time off
Growth opportunities, including advanced technician and management positions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

mechanical aptitudetroubleshooting skillsdiagnosingrepairingreading diagramscommercial kitchen equipmentrefrigerationware-washingappliance repairHVAC

Soft Skills

communicationself-motivatedability to prioritizework independentlyprofessionalismtime managementcustomer service

Certifications

High School diplomaEPA certificationCFESA certification