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Smart Care

Food Service Equipment Technician

Smart Care

Food Service Equipment Technician providing service solutions for commercial cooking and refrigeration equipment. Partnering with hospitality managers and conducting technical support and repairs.

Posted 7/1/2026full-timeRemote • Tennessee • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact
  • Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment.
  • Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics.
  • Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment.
  • Communicate with manufacturers as needed to help with diagnoses and parts identification.
  • Consult with the Technical Assistance Group for technical support while onsite.
  • Install all parts ordered for the customer in a timely and professional manner and in line with company policy.
  • Promote and recommend other services provided by Smart Care to customers when needed.
  • Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory.
  • Follow safe work practices and accident prevention procedures.
  • Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
  • Maintain productivity levels in accordance with company standards.

Requirements

What you’ll need
  • High School diploma or equivalent
  • 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
  • Valid driver’s license and acceptable motor vehicle record.
  • Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends.
  • Availability for occasional overnight travel as assigned.

Benefits

Comp & perks
  • On-the-job training with available on-demand technical support as well as ongoing formal hands-on and classroom training at our National Training Kitchen.
  • Professional CFESA certifications with the potential for advancement.
  • Receive a company service vehicle, fuel card, tablet and cell phone for business use.
  • Market-leading benefits program including 401k and paid time off.
  • Take charge of your career through growth opportunities including advanced technician and management positions.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Mechanical AptitudeTroubleshooting SkillsReading DiagramsDiagnosing Equipment IssuesRepairing Kitchen EquipmentInstalling PartsTime ReportingInventory ManagementSafety Practices
Soft Skills
Communication SkillsCustomer Service