Smart Apartment Data

Customer Support

• Provide customer support through calls, email, and chat
• Assist locator clients in navigating our platform
• Explain features and guide users step-by-step
• Troubleshoot common issues and provide solutions
• Escalate complex cases when necessary
• Maintain clear, professional communication with clients

Customer Support Specialist, Locator Support

Learning and Development

• Lead live virtual onboarding and training sessions via Zoom
• Deliver structured product walkthroughs and learning sessions
• Explain platform features in a clear and practical way
• Support clients as they learn key workflows and tools
• Maintain a professional and engaging presence during training sessions
• *This role focuses on external client education rather than internal HR training.*

E-Learning Specialist – Enterprise Software Training

IT Support

• Builds and maintains customer satisfaction with the products and services offered by the organization (voice and non-voice)
• Demonstrate experience in working in a multicultural team
• Display ability to provide unbiased and accurate feedback in a non-threatening way
• Meets deadlines and targets, demonstrating ability to achieve despite constraints or obstacles
• Analyzing and evaluating reflects on information, defines the key issues and reaches logical conclusions
• Well-versed in planning and coordinating and must have excellent decision-making skills
• Conveys ideas and facts orally
• Manage priorities with high attention to detail
• Quickly learn and master our application to confidently guide clients through features and troubleshoot issues in real time.

Helpdesk Specialist

• Looking for an Operations Support Specialist to join the operations team
• Work closely with STL/QA leadership
• Hands-on role focused on execution and learning processes
• Support data acquisition operations after completion of training

Operations Support Specialist

Backend Engineer

• Join a Top-Rated US Tech Company in Big Data Analytics.
• Work on interesting projects with experienced developers using the AWS cloud.
• Involvement in Big Data Orchestration, Data Warehousing in SQL Server & NoSQL, API Design with C# 13 / .NET 9

Customer Support Specialist, Locator Support

E-Learning Specialist – Enterprise Software Training

Helpdesk Specialist

Operations Support Specialist

Backend C# Developer