Skydio

Full-stack Engineer

• Help build the real-time infrastructure that powers advanced autonomous drones.
• Design and maintain world-class video streaming and telemetry services.
• Tackle complex performance and scalability challenges.
• Shape the evolution of Skydio's real-time frameworks for efficient application building.

Senior Software Engineer, Streaming

General

• Schedule and coordinate field service appointments with customers, Field Service Technicians, and third-party service providers.
• Manage work orders from creation through completion, ensuring timely updates and accurate documentation.
• Monitor and manage the Field Service RMA Jira queue, ensuring repair requests are routed and processed efficiently.
• Create sales orders for replacement parts and coordinate shipment to customers, technicians, and repair locations.
• Track replacement parts and ensure returned components are received, documented, and processed according to company procedures.
• Coordinate preventative maintenance work orders and recurring service activities with customers and third-party vendors.
• Collaborate closely with Customer Support, Logistics, Repair Operations, and other internal teams to ensure seamless service delivery.
• Maintain accurate service documentation within Jira, Salesforce, and other related business systems.
• Communicate service status, scheduling updates, and logistical information to internal stakeholders and customers.
• Identify scheduling conflicts, resource constraints, and process improvements to optimize field service operations.

Field Support Coordinator

Developer Relations

• Design and produce learner-centered experiences that improve knowledge transfer, skill development, and operational readiness.
• Translate sophisticated technical systems into engaging learning experiences across classroom instruction, self-paced learning, simulation, and immersive training environments.
• Lead production of instructional videos, motion graphics, animation, interactive content, and other multimedia learning assets.
• Expand the integration of Skydio Paraverse throughout pilot and technician training while exploring new technologies including AI-assisted content creation, augmented reality, virtual reality, simulation, and interactive visualization.
• Partner closely with instructors, engineers, simulation developers, instructional designers, and subject matter experts to create effective technical training.
• Establish scalable production standards, templates, and workflows that improve quality and consistency across the Training organization.
• Help define the roadmap for future learning technologies at Skydio.

Senior Learning Experience Developer

Electrical Engineer

• Help architect, develop, and refine electrical systems
• Define architecture and select components for complex embedded systems
• Work and direct others through detailed design of logic, interconnect, power, RF and sensing systems
• Integrate cameras and imaging electronics
• Incorporate DFM and manufacturing considerations for high-quality production
• Create and carry out validation plan for system electronics
• Solve reliability, yield, and performance issues during development and production

Staff Electrical Engineer

Security Engineer

• Own the NatSec inbound motion from first response through qualification, ensuring each lead is triaged quickly and clearly.
• Conduct discovery to understand customer needs, procurement timing, budget, buying process, and opportunity scope.
• Run transactional opportunities end-to-end, including quoting, procurement support, customer follow-up, and close.
• Support government procurement and reseller workflows by building accurate quotes, coordinating pricing and configurations, and helping partners respond to solicitations involving Skydio products.
• Partner with NatSec AEs, Field Sales Representatives, and Federal Program Managers on territory-specific quote requests, customer follow-up, and opportunity handoffs.
• Attend industry events and conferences to capture leads, engage prospects and partners, and drive timely post-event follow-up.
• Maintain accurate CRM records and help improve repeatable workflows for inbound qualification, quoting, handoffs, and transactional deal execution.

Inside Sales Representative – National Security

Solutions Engineer

• Quickly identify flight-related communication and data flow breakdown root causes and make mitigation recommendations to customers who often have high uptime/drone flight reliability needs.
• Owning post-deployment private Cloud configuration and operational troubleshooting for entities requiring high levels of operational privacy.
• Accelerated issue resolution by assisting Technical Support team members to quickly triage and root cause Cloud–Cloud integration, desktop performance, and data flow issues.
• Be a technical product knowledge resource to training and content teams, working collaboratively to improve customer self-help.
• Reduce the number of communications and integration escalations into engineering groups by developing effective triage and resolution techniques.
• Proactively participate with both internal support leaders and cross-function Eng and Product teams in building support processes that improve and enhance customer experience.
• Troubleshoot UAS Command and Control (C2) and Cloud networking issues using your knowledge of the Internet protocols, cellular modems and wireless point-to-point radios in everything from Enterprise to IoT infrastructure to help customers maximize the useful value of their UAS fleet.

Drone Platform Integration, Network Support Engineer

Engineering Manager

• Own end-to-end execution of complex hardware development programs from concept through production ramp.
• Build and drive integrated plans across engineering, validation, manufacturing, and operations teams.
• Define priorities and drive cross-functional tradeoff decisions to keep teams focused on highest-impact work.
• Identify program risks early and drive rapid resolution to maintain schedule and product goals.
• Coordinate system integration, prototype builds, and technical validation activities across development phases.
• Lead structured engineering reviews and decision-making forums to ensure technical alignment and execution clarity.
• Track dependencies, surface blockers, and ensure teams are operating against clear milestones and deliverables.
• Partner closely with suppliers and manufacturing teams throughout development and production readiness.
• Drive supplier execution on critical components, tooling, and validation deliverables to support build schedules.
• Coordinate with Operations and Manufacturing Engineering teams to prepare for prototype and production builds.
• Support key factory activities, including domestic and international travel during critical build and ramp phases.

Senior Engineering Program Manager

• Build automation and internal tooling for multi-tenant cloud and corporate environments
• Write code to operate security controls and integrate systems
• Replace manual processes with reliable engineering
• Automate collection, validation, and reporting compliance evidence
• Design and build internal security systems end to end
• Participate in the security team's on-call rotation

Manager

• Develop and implement commodity sourcing strategies to scale production of high-quality sensing and imaging systems
• Lead the end-to-end sourcing and procurement processes for camera components and modules
• Establish the connection between GSM Strategy, Skydio’s Business Strategy, and Production Strategy
• Drive strategic negotiations and technology partnerships with suppliers
• Ensure Contribution Margins, leverage goals, and Cost Targets are achieved
• Maintain effective supplier relationships by means of audits, visits, and evaluations
• Identify new or alternative sources to advance technologies
• Initiate and drive cost reduction initiatives
• Continuously monitor advancements in thermal imaging technologies
• Develop and maintain deep market intelligence on thermal imaging and camera ecosystems
• Partner closely with Engineering, Product Management, and Manufacturing teams
• Communicate strategy to the Skydio organization

Senior Global Supply Manager, Camera

QA Engineer

• Conduct supplier assessments and on-site audits to evaluate PCB, PCBA, and electronics manufacturing suppliers' quality systems
• Partner with Engineers throughout the Hardware Product Development Process to ensure robust quality planning
• Drive supplier qualification activities including process audits, First Article Inspections (FAI), Production Validation Builds (PVT)
• Lead supplier quality planning during prototype and mass production phases, including control plans, PFMEAs, and process validations
• Manage supplier corrective action requests (SCARs), 8D investigations, and root cause analysis efforts
• Develop and maintain supplier scorecards and key performance indicators (KPIs) focused on quality, reliability, yield
• Analyze manufacturing and field quality data to identify trends and proactively mitigate risks
• Collaborate with suppliers to implement inspection and process control methodologies that ensure product quality

Staff Supplier Quality Engineer, PCB/PCBA

• Deliver premier technical support to International Defense and Government customers
• Troubleshoot technical issues across UAS hardware, software, cloud services
• Collaborate with cross-functional experts to resolve complex technical issues
• Maintain strong case hygiene and contribute to operational excellence

Senior Technical Support Representative, National Security Mission Success

• Maintain vendor and component information in ERP systems.
• Manage Purchase Orders end-to-end to support customer orders and company revenue targets.
• Improve ERP system accuracy and expand capabilities for in-house manufacturing.
• Collaborate with internal stakeholders on implementing supply chain strategies.
• Analyze procurement data and report on metrics including on-time delivery, PO status, vendor performance.
• Support the development of key planning metrics and reports.

Senior Buyer

Customer Support

• Act as the product specialist liaison between Skydio and our customers by proactively responding to advanced technical support questions.
• Be a technical product knowledge resource to training and content teams, working collaboratively to improve customer self-help.
• Work closely with Skydio Product and Cloud Operations teams to become an expert on Skydio’s products, processes, operational best practices, and product roadmap to ensure customer needs are reflected in product enhancements.
• Develop field support processes that define and accelerate our escalation and debugging workflows.
• Reduce the number of technical escalations into engineering groups by developing effective triage and resolution techniques.
• Provide on-site training to customers in the areas of maintenance and operation techniques relevant to the UAS aircrafts and docks.
• Proactively participate with both internal support leaders and cross-function Eng and Product teams in building support processes that improve and enhance customer experience.
• Troubleshoot UAS Command and Control (C2) and Cloud networking issues using your knowledge of the Internet protocols, cellular modems and wireless point-to-point radios in everything from Enterprise to IoT infrastructure to help customers maximize the useful value of their UAS fleet.
• Stay current with network product and industry trends, working with product, engineering and business partners to align on our network strategy and best practices for Skydio Docks and Remote Flight Operations.

Field Support Representative – Mid West, Great Lakes

Salesforce Developer

• Design, develop, test, document, and deploy high-quality business solutions on the Salesforce platform based on industry best practices as well as business needs.
• Deliver support and solutions for break/fix issues.
• Communicate and collaborate with other technical resources and business stakeholders regarding status, technical issues and creative solutions.
• Handle numerous projects/priorities using proven project management methodologies and sound development practices.
• Monitor Salesforce.com usage for compliance and performance.
• Have a good understanding of Salesforce Engineering best practices
• Maintain security for Salesforce.com data.

Senior Salesforce Engineer

• Conduct supplier assessments and on-site audits to evaluate PCB, PCBA, and electronics manufacturing suppliers' quality systems, process controls, and overall production capabilities
• Partner with Electrical, Manufacturing, and Design Engineers throughout the Hardware Product Development Process to ensure robust quality planning, manufacturability, testability, and supplier readiness for new product introductions and volume production
• Drive supplier qualification activities including process audits, First Article Inspections (FAI), Production Validation Builds (PVT), and manufacturing readiness reviews to ensure compliance with Skydio's design, reliability, and quality requirements
• Lead supplier quality planning during prototype, pre-production, and mass production phases, including control plans, PFMEAs, process validations, and outgoing quality strategies to minimize incoming inspection and maximize field reliability
• Manage supplier corrective action requests (SCARs), 8D investigations, containment actions, and root cause analysis efforts to rapidly resolve quality issues and drive systemic improvements
• Develop and maintain supplier scorecards and key performance indicators (KPIs) focused on quality, reliability, yield, and responsiveness, driving continuous improvement initiatives toward zero defects
• Analyze manufacturing and field quality data to identify trends, assess supplier performance, and proactively mitigate risks related to PCB fabrication, SMT assembly, component quality, and electronic system reliability
• Collaborate with suppliers to implement robust inspection, test, and process control methodologies that ensure consistent product quality and long-term process capability