SKIMS

Manager

• You shall lead and manage a team of Multi-brand Retail DSA’s (Designated Selling Associates) to achieve the sales targets set by the organization.
• We expect you to develop and implement effective sales strategies that would result in maximization of sell-out, including but not limited to contests, clientele with personal shoppers and maximizing event traffic.
• Own, deliver and exceed by location/ door sales targets set by Multi-Brand Retail Director and Account Executive.
• Work alongside VM Manager to ensure guidelines are executed by store team for front and back of house.
• You will be responsible for recruiting, training, and retaining qualified DSAs who can deliver exceptional customer service.
• Train stores on a quarterly and seasonal basis, alongside DSA’s; Work with Director of Sales to develop annual DSA training summit.
• We expect you to monitor and analyze market trends, competitor activities, and consumer behavior to identify potential business opportunities.
• We expect you to maintain and develop an understanding of customer interactions, sales, and transactions, and provide feedback monthly.
• You shall collaborate with Multi-Brand Retail Director of Sales to partner with teams such as marketing and operations to achieve common goals and resolve any issues that may arise.
• We expect you to foster a positive work culture and motivate your team to perform at their best by providing coaching, feedback, and recognition.
• You must have experience managing a team of DSA professionals in a fast-paced environment.
• We expect you to be able to devise and implement effective sales strategies that achieve measurable growth.
• Your ability to build strong relationships with clients, stakeholders, and internal teams is critical for success in this role.
• You should possess excellent communication skills, both verbal and written, as well as strong presentation abilities.
• Demonstrated proficiency in using data analytics tools to extract insights and drive decision-making is required.
• We require a candidate who can think creatively, work collaboratively, and adapt quickly to changing demands.
• You must have fashion and apparel or beauty replenishment experience.

Field Manager – East Coast

• Own regular reporting and deliver actionable insights for key international markets with primary focus on the EMEA region.
• Analyse merchandising and financial performance to drive CVR, AOV, UPT, increase top-line revenue and support long-term global product strategies.
• Identify market-specific commercial opportunities to optimise local inventory sell-through.
• Build a local calendar of trading events to meet the needs of the market and maximise sales.
• Manage the lifecycle of products on site, from merchandising strategy, cross-sells, discoverability, to product retirement.
• Collaborate with CRM and Performance Marketing to support traffic driving activities.
• Partner with cross-functional teams to align campaign execution across regions.
• Monitor and optimise product assortment, pricing and availability across markets. Partner with Planning & Merchandising teams to align financial targets with buying and assortment strategies.
• Collaborate with Planning & Data teams to ensure accurate forecasting and demand planning for our international business.
• Ensure brand consistency across all touchpoints, tailored appropriately for each region.
• Oversee localisation efforts, including content adaptation, and cultural relevancy
• Manage and develop one direct report.

Senior Manager – International Trading

Payroll

• Process bi-weekly and **weekly **payroll for corporate and retail employees across multiple states
• Ensure accurate calculation of wages, overtime, bonuses, commissions, equity, and deduction
• Maintain compliance with federal, state, and local wage & hour laws
• Reconcile payroll reports with Finance and Accounting teams
• Manage tax filings, garnishments, and benefit deductions
• Serve as primary point of contact for employee payroll inquiries
• Serve as system administrator partner for UKG Pro (employee data, job changes, pay changes, reporting, workflows, and security)
• Maintain and audit employee data (new hires, transfers, promotions, terminations)
• Ensure data accuracy, reporting integrity, and system compliance
• Partner with HR, Finance, and IT to support system integrations and enhancements
• Generate reports related to headcount, turnover, compensation, and workforce analytics
• Support system upgrades, implementations, integrations, and process automation initiatives
• Support internal and external audits
• Maintain documentation in compliance with company policy and regulatory requirements
• Ensure confidentiality and data privacy standards are upheld
• Ensure compliance with federal, state, and local wages & hour laws including state tax and jurisdictional requirements

Payroll and HRIS Administrator

Account Manager

• Own revenue performance and productivity across all hybrid partners and doors
• Drive achievement of sales targets, productivity metrics, and growth objectives
• Monitor performance and identify risks and opportunities across partners and locations
• Lead action plans to improve underperforming doors and maximize high-performing locations
• Serve as primary commercial lead for hybrid partners and maintain senior-level partner relationships
• Lead regular business reviews focused on performance, growth, and operational improvement
• Drive expansion strategy across existing and new hybrid partners
• Support launch and ramp strategy for new hybrid locations
• Provide commercial direction and priorities to Hybrid Planning Director and Allocator
• Ensure inventory strategies support commercial goals and productivity
• Partner cross-functionally with Merchandising, Finance, Retail, Operations, and Logistics
• Drive operational excellence and scalable hybrid operating processes

Director, Hybrid Partnerships – Commercial Performance

Customer Support

• **· Process and manage wholesale and franchise orders accurately using ERP/order, across EMEA markets.****· Monitor order progress from confirmation through to delivery.****· Coordinate with the 3PL in Europe and logistics teams to ensure on-time delivery.****· Route and coordinate Ex-Works shipments, liaising with customer-nominated freight forwarders and managing customers’ booking portals. **· Prepare and manage shipping documentation and export paperwork where required.****· Prepare proforma invoices for pre-payment customers.**· Liaise with the AR team for payment discrepancies, compliance charges and credit hold.**· Handle order amendments, returns, and credit requests.****· Support the sales team with customers’ requests.**· Build relationships with wholesale and franchise partners, and respond to enquiries regarding pricing, product availability, and deliveries.**· Assist with sales orders reports and general order book management.****· Maintain accurate customer records, pricing, and order data.**· Support the implementation of process improvements and workflow optimizations.**· Maintain up-to-date documentation, SOPs, and process guidelines.****

Wholesale Operations, Customer Services Coordinator

Human Resources

• Serve as a trusted thought partner to retail leaders, providing hands-on guidance on employee relations, performance conversations, corrective action, and conflict resolution.
• Lead and manage complex and escalated employee relations issues, ensuring timely, thorough, and impartial investigations with clear documentation and outcomes.
• Coach managers on best practices for feedback delivery, performance improvement, accountability, and engagement building confidence and consistency across leadership teams.
• Partner with leaders to proactively identify people risks and address concerns before they escalate.
• Act as a cultural steward, reinforcing SKIMS’ values, leadership expectations, and commitment to fairness and inclusion.
• Execute HR strategies aligned with retail business goals in partnership with the Director of HR – Retail and regional leadership.
• Translate people strategy into practical, field-ready solutions that support store performance and employee experience.
• Partner cross-functionally with Recruiting, Legal, Payroll, Benefits/Total Rewards, and People Operations to deliver seamless HR support across the West Coast.
• Support scalable HR processes that drive operational consistency while allowing flexibility for regional needs.
• Guide leaders through goal setting, performance evaluations, and development planning with a strong focus on growth and accountability.
• Support performance improvement planning with clarity, empathy, and compliance at the forefront.
• Contribute to annual talent reviews, succession planning, and leadership development discussions to strengthen internal pipelines.
• Use HR data and insights to track trends in engagement, retention, turnover, and performance.
• Support onboarding experiences that set leaders and teams up for success from day one.
• Partner on training initiatives that strengthen leadership capability, employee relations skills, and inclusive management practices.
• Equip managers with tools, resources, and guidance to lead confidently and effectively.
• Champion DEI initiatives by embedding inclusive practices into daily people decisions and leadership behaviors.
• Partner with leaders to foster environments where employees feel respected, valued, and heard.
• Support engagement initiatives that build connection, morale, and a strong sense of belonging across stores.
• Ensure adherence to federal, state, and local employment laws, as well as company policies and procedures.
• Partner with Legal on employment-related matters, ensuring appropriate documentation and risk mitigation.
• Communicate policy updates clearly and consistently to leaders and teams.
• Conduct HR audits and reviews to ensure compliance and operational excellence.

HR Business Partner – Retail

Director

• Lead and inspire a portfolio of stores through strong field presence, real-time coaching, and hands-on leadership
• Own regional business performance and deliver results across key KPIs, including sales, conversion, AOV, UPT, and customer experience metrics
• Analyze business performance and translate insights into clear priorities, action plans, and sustained improvement
• Set clear expectations and hold Store Leaders accountable to performance, behaviors, and operational excellence
• Build and develop high-performing Store Leadership teams through talent identification, ongoing development, and succession planning
• Partner closely with Store Leaders to translate strategy into executable priorities and daily focus
• Drive a customer-obsessed culture by reinforcing selling behaviors, service standards, and consistent execution of the SKIMS Selling Ceremony
• Ensure operational standards are executed with discipline, including inventory accuracy, visual presentation, staffing, scheduling, and store readiness
• Partner cross-functionally with Retail Leadership Team and HQ partners to support store performance and development

Regional Director – West Coast

Technical Product Manager

• Optimize internal workflows for return initiation, RMA creation, inventory disposition, and refund processing.
• Manage integrations between Narvar, Shopify, OMS, NetSuite, and 3PL partners to support automated returns.
• Ensure accurate, real-time flows of data for RMAs, refunds, inventory adjustments, and financial reconciliation.
• Collaborate with Operations, Logistics, and 3PLs to design scalable return processing, routing, and restocking workflows.
• Translate complex return requirements into technical specifications, user stories, and data flow diagrams.
• Partner with engineering to scope, prioritize, and deliver return system enhancements using Agile practices.