Skimmer

Full-stack Engineer

• Be the internal technical expert on Skimmer subscriptions through Stripe.
• Help make the subscription process more flexible and efficient by improving the Skimmer app to take advantage of Stripe features
• Assist in vendor selection to solve challenges as they arise.
• Create APIs and systems to help customers onboard faster and unlock their own productivity.
• Understand the key metrics for user adoption.
• Implement A/B testing on workflows to understand what works for our customers.
• Enable Stripe’s free trial workflow.
• Take greater advantage of Stripe’s new user workflow to unlock additional sales workflows.
• Implement Stripe’s metered billing to better track usage.

Senior Software Engineer – Subscriptions & Onboarding

Business Development Rep

• Execute high-volume outbound prospecting campaigns via phone, email, SMS and other channels.
• Roughly 100+ calls per day (we’ll provide your leads and the tools required to hit that activity level with relative ease)
• Generate a certain level of qualified prospects who book and attend a discovery/demo meeting with an AE
• Utilize sales tools including our CRM, sales engagement platforms, and prospecting databases
• Work closely with the AEs to understand how you can best support them and to learn from them to further your sales career

Business Development Representative

Technical Writer

• Write and maintain internal and external product documentation, including user guides, help articles, FAQs, release notes, and knowledge base content
• Create in-app copy, tooltips, and microcopy that guides users through features and workflows
• Develop internal support documentation to enable our Customer Success and Support teams to better serve customers
• Partner with Product Managers to document feature requirements and create comprehensive product specifications
• Contribute to video scripts, tutorial content, and training materials for new feature rollouts
• Work closely with Product Managers, Engineers, and Designers throughout the product development lifecycle to understand features and user flows
• Collaborate with Marketing to ensure messaging consistency across customer touchpoints
• Partner with Customer Success and Support teams to identify documentation gaps and common user pain points
• Participate in product launch planning and execution, ensuring documentation is ready and aligned with go-to-market timelines
• Establish and maintain documentation standards, style guides, and best practices
• Organize and structure information architecture for optimal user experience
• Track documentation metrics and gather user feedback to continuously improve content effectiveness
• Manage documentation lifecycle, including updates for product changes

Financial Planning and Analysis

• We're hiring a GTM-focused finance partner to help scale a fast-growing B2B SaaS + Payments business.
• You'll work across multi-product subscriptions, payments, and usage-based revenue—plus a meaningful slice of corporate G&A.
• Build monthly ARR/bookings forecasts by cohort, product, motion, and payments/usage mix.
• Partner with Accounting on monthly P&L variance reviews (actuals vs. budget; forecast vs. actuals).
• Own customer acquisition and lifetime value economics across GTM motions.
• Work with Sales/Marketing/RevOps to evaluate pricing, packaging, and usage meters for revenue and margin impact.
• Model take rate to net revenue (interchange, assessments, refunds, fraud/chargebacks).
• Stand up a clean star-schema metrics layer (bookings/ARR, pipeline, usage, TPV) with conformed dimensions.
• Jump on time-sensitive analyses (pricing tests, channel CAC readouts, board asks, data quality investigations) and spin up decision-ready takeaways fast.

FP&A Manager

Customer Support

• Deliver friendly, knowledgeable phone, email, and chat support to our customers
• Guide customers through product features, troubleshooting, and best practices
• Collaborate cross-functionally with Product, Success, and Engineering to surface feedback and resolve issues
• Build trust through genuine empathy, clear communication, and a touch of humor (we like to have fun while we work!)
• Become a Skimmer expert — not just knowing how the product works, but why it matters to the pros who depend on it

Customer Support Representative

Revenue Operations

• Serve as a strategic business partner to Sales and Marketing leadership, shaping and operationalizing GTM strategies that optimize sales processes, coverage, and productivity.
• Identify and address bottlenecks across the sales and marketing funnel, improving lead management, conversion rates, overall revenue outcomes from top of funnel through close, renewal, and expansion.
• Oversee design, implementation, and administration of sales compensation plans that align with company goals, drive high performance, and are operationally sustainable.
• Enhance pipeline visibility and forecasting accuracy by building and refining processes, standards, and tools that ensure consistent, reliable data.
• Partner with FP&A and GTM leaders on annual and quarterly planning, including forecasting, funnel and capacity modeling, quota setting, and resource allocation.
• Own the GTM and revenue operations technology stack (e.g., HubSpot, Gong, Gainsight, Stripe, and other tools), ensuring systems are well-architected, integrated, and optimized for scale.
• Collaborate with cross-functional stakeholders to refine and operationalize lead-to-renew and quote-to-cash processes, aligning pricing, quoting, billing, and revenue recognition workflows.
• Design, implement, and continuously improve scalable, automated processes that increase pipeline efficiency, improve forecast accuracy, and raise conversion across the customer lifecycle.
• Manage relevant vendor relationships and agreements to ensure tools and partners support current and future business needs.
• Build, lead, and develop a high-performing RevOps team that is proactive, analytical, and easy to partner with, fostering a culture of accountability and continuous improvement.
• Act as the connective tissue between Sales, Marketing, Customer Success, and Finance, driving alignment on goals, priorities, and execution while promoting operational excellence.
• Lead change management initiatives to evolve revenue operations in line with growth, new strategies, and emerging best practices, ensuring teams adopt new processes and tools effectively.
• Own revenue data, reporting, and analytics, delivering actionable insights that inform GTM strategy, sales performance management, and investment decisions.
• Build and maintain robust reporting frameworks and dashboards that track key KPIs across the funnel, from lead generation and pipeline health through to expansion, net revenue retention, and customer lifetime value.
• Analyze sales and customer data to identify trends, risks, and opportunities, and translate complex findings into clear, practical recommendations for executives and cross-functional stakeholders.
• Ensure the accuracy, integrity, compliance, and cleanliness of all revenue-related data, establishing governance and standards that support trusted decision-making.

Senior Software Engineer – Subscriptions & Onboarding

Business Development Representative

Technical Writer

FP&A Manager

Customer Support Representative

Director of Revenue Operations