Skeelo

Account Manager

• Manage and develop accounts within one of Skeelo’s client portfolios, working primarily as a farmer (focused on relationship management, retention, and account expansion)
• Maintain ongoing communication with clients, ensuring a positive, long-term relationship and handling complex requests or issues
• Identify upsell and cross-sell opportunities, promoting new products and services
• Develop retention strategies to reduce churn and increase customer loyalty
• Analyze account data and prepare performance reports, generating insights to improve account management strategies
• Conduct proactive client visits and participate in strategic industry events (such as the Abrint trade show)

Account Manager II

Public Relations

• Define and execute the global PR strategy, coordinating local agencies in Brazil, LATAM and Europe (Spain, Italy, Germany and the United Kingdom)
• Manage institutional and reputational crises, developing the crisis playbook and training leaders for rapid and appropriate responses
• Build and consolidate Skeelo’s "reputational cushion" through media relations, editorial content production and strategic event presence
• Coordinate communication of the company’s ESG agenda, translating social impact initiatives into relevant narratives for investors and global stakeholders
• Support positioning of the Board and country leaders in institutional communications, interviews and public appearances

Head of Public Relations

Compliance

• Map and monitor the Brazilian and international regulatory environment, identifying risks and opportunities relevant to the business — with particular focus on the tax immunity thesis for books
• Support the development of institutional legal theses, including the legal paper/memorial on tax immunity, in collaboration with in-house lawyers and external consultants
• Manage relationships with local law firms in Brazil and, progressively, in international markets (LATAM and Europe)
• Prepare legal opinions, analyses and regulatory defense materials for internal use, for the Board and in institutional forums
• Contribute to the development of the Publishing Sector Self-Regulation Manifesto, supporting initiatives to combat piracy and tax-simulation practices

Corporate Affairs Specialist – Regulatory

Data Analyst

• Act as a strategic partner to Product squads, participating in routines and monitoring the development of new features
• Analyze user behavior throughout the app journey, identifying opportunities to improve experience and engagement
• Develop exploratory analyses to support product decisions and initiative prioritization
• Create metrics, dashboards, and visualizations in Tableau to track the squad's key indicators
• Build and optimize SQL queries for data exploration and creation of analytical datasets
• Consume data from Databricks to support analyses and decision-making
• Evaluate results of experiments and tests, measuring the impact of implemented initiatives
• Work with app event data to understand behavior, conversion, and feature usage
• Build data storytelling, presenting analyses and recommendations clearly for different audiences

Senior Product Data Analyst

Data Engineer

• Develop and evolve ETL pipelines for data ingestion, transformation, and delivery.
• Build integrations between different data sources, ensuring data quality, performance, and standardization.
• Develop solutions using Python and Spark, working on AWS Cloud on the Databricks platform.
• Monitor and improve production pipelines, ensuring reliability and process efficiency.
• Collaborate with Analytics, Product, and Engineering teams to meet new data requirements.
• Ensure data is available with high quality and low latency for consumption across the company.
• Contribute to improvements in architecture, best practices, and the continuous evolution of data engineering.

Account Manager II

Head of Public Relations

Corporate Affairs Specialist – Regulatory

Senior Product Data Analyst

Senior Data Engineer