Skai

Onboarding Manager

Skai

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois

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Salary

💰 $80,000 - $90,000 per year

Job Level

JuniorMid-Level

About the role

  • Dive deep into the Skai platform, becoming a master of all our products and integrations and serving as the go-to technical lead for a portfolio of clients
  • Own the entire technical onboarding journey, from analyzing and understanding requirements to meticulous project management and successful implementation
  • Anticipate challenges and proactively guide clients through every step to ensure they unlock the full potential of Skai's technology
  • Work hand-in-hand with Sales and Client Success teams to manage expectations, solve complex challenges, and ensure projects are delivered on time and with exceptional results
  • Take ownership of detailed project plans, rigorous QA, and documentation while pursuing automation and process improvements
  • Partner with other Onboarding Managers, Technical Account Managers, and internal teams to share insights, feedback, and success stories contributing to collective growth

Requirements

  • 2 - 4 years of client-facing experience in digital marketing, with a background in a technical or trafficking role like paid search management or ad operations
  • Hands-on familiarity with web technologies, tracking standards, and the ad tech landscape
  • Comfortable explaining complex topics to a non-technical audience
  • Natural talent for organization and proven ability to manage multiple projects simultaneously, consistently delivering on time, on budget, and with outstanding results
  • Desire to constantly learn, entrepreneurial self-starter with curiosity and drive
  • Bachelor\u2019s degree or equivalent experience