GovX

Marketing Operations Coordinator

GovX

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Job Level

Junior

About the role

  • Support the Member Marketing team in delivering a consistent, high-performing experience across GOVX’s member-facing channels including email, SMS, and homepage placements (organic and paid).
  • Execute the marketing process for partners purchasing placements on GOVX's web and email platforms; assist with launching, tracking, and reporting on placement opportunities.
  • Learn and master GOVX systems and tools supporting key channels: promotional email, transactional email and journeys, SMS, GOVX homepage and landing pages, personalization engine, project management tools.
  • Work closely with Partner Success, Brand Partnership Managers, Member Marketing, and the Creative Team to ensure alignment and seamless campaign execution.
  • Support campaign scheduling and cross-channel calendar coordination with the Lifecycle Marketing and Campaign Marketing teams.
  • Coordinate Marketing Services contract detail tracking to enable timely campaign delivery and support Finance and Executive teams with revenue recognition and forecasting insights.
  • Partner with Accounting to improve billing timing and payment challenges.
  • Serve as the Marketing Services main point of contact for internal teams during campaign planning and execution.
  • Provide detailed reports on KPIs, offering insights on campaign effectiveness and potential improvements.
  • Create one-pagers and decks to present purchasable placements to partners.
  • Create and manage campaign requests and workflows in the GOVX project management system to ensure deadlines are met.
  • Document and optimize standard operating procedures (SOPs) for Marketing Services processes.
  • Required to report to the GOVX office a minimum of three days per week; core business hours 9:30 a.m. – 2:30 p.m.

Requirements

  • 1–3 years of experience in marketing, QA, project coordination, or a related role (email or cross-channel marketing preferred).
  • Strong attention to detail and ability to maintain accuracy across multiple projects.
  • Passion for enhancing the customer experience and making data-driven decisions.
  • Excellent time management and organizational skills.
  • Effective written and verbal communication skills.
  • A collaborative team player who thrives in a fast-paced environment.
  • Proficient in Microsoft Excel and project management tools.
  • Experience with email/SMS platforms and Google Analytics (preferred but not required).