Billing, Collections and Denials Account Representative II
AdventHealth
Account Manager – Venues
SINE Digital
full-time
Posted on:
Location Type: Remote
Location: Remote • California, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $90,000 per year
Job Level
JuniorMid-Level
About the role
- Serve as a regular point of contact for clients for day-to-day questions, status updates, scheduling, and issue resolution
- Liaise between clients and internal media, creative, analytics, and tech teams to ensure alignment, dependencies, and timely execution
- Participate in client calls, meetings, and check-ins alongside the Account Director.
- Draft weekly campaign performance reports (in partnership with media teams) — summarizing results, identifying trends, and making recommendations
- Pull and validate data from multiple ad platforms and dashboards (Google Ads, Meta, DV360, TikTok, etc.)
- QA campaign data: check for anomalies, pacing deviations, tracking issues, discrepancies in spend, creative flags, etc.
- Manage pacing trackers, budget sheets, and spend forecasts for assigned accounts
- Flag and escalate discrepancies, work with media teams and the Account Director to reconcile budgets
- Help maintain spend vs plan visibility for clients and internal stakeholders.
- Assist in drafting briefs, audience plans, channel recommendations, and optimization ideas
- Provide support on administrative tasks: scheduling, client documentation, meeting notes, asset tracking
- Support cross-channel coordination, ensuring dependencies, timelines, and handoffs are met.
- Ensure adherence to internal processes, checklists, QA protocols
- Maintain and improve documentation, workflows, and templates for account delivery
- Help with onboarding new clients or expanding campaign capabilities (new channels, tech integrations).
Requirements
- Experience: 2 - 4 years in digital marketing / agency environment with proven experience managing client-facing digital advertising campaigns
- Preferred industry: Prior exposure to live entertainment / performing arts / theatre marketing is a strong plus
- Channel familiarity: Comfortable with Meta, TikTok, Google Ads, DV360, programmatic, and analytics (Google Analytics / dashboards)
- Analytical skills: Able to interpret campaign data, spot anomalies, derive insights, and suggest optimizations
- Organizational & multitasking: Ability to manage tasks across multiple accounts simultaneously, ensure deadlines are met
- Communication skills: Clear written and verbal skills; ability to summarize performance, escalate issues, coordinate teams
- Attention to detail: Strong QA mindset, meticulous in campaign setups, tracking, reporting
- Team orientation: Comfortable working with cross-channel teams in dotted-line relationships; supportive collaborator
- Proven practical knowledge of Google Drive and/or Microsoft Office Applications, especially Sheets/Excel and Google Slides/PowerPoint.
Benefits
- A competitive salary between $70,000 - $90,000, commensurate with experience
- 24 days PTO per calendar year, which will increase with length of service at one additional day per year, capped at 3 days, (plus extra time off over the Christmas period)
- 3pm finish on a Friday
- Access to 401(K) Retirement Plan
- Access to Company subsidised healthcare and dental care
- Remote working with equipment allowance
- An abundance of free tickets to live events
- Structured personal development, a customised training programme and opportunities to attend industry conferences.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital marketingclient-facing digital advertising campaignscampaign performance reportingdata validationQA campaign databudget managementanalytics interpretationoptimization suggestionsmultitaskingattention to detail
Soft skills
communication skillsorganizational skillsteam orientationcollaborationproblem-solvingtime managementclient relationship managementissue resolutionadaptabilitymeticulousness
