Product Manager
Pedra Base - Consultoria e Formação
Senior Product Manager, Testing and Quality Assurance
Sinch
full-time
Posted on:
Origin: • 🇺🇸 United States • Colorado, Illinois
Visit company websiteSalary
💰 $150,000 - $180,000 per year
Job Level
Senior
About the role
- Partner with key stakeholders—Design, Engineering, Data, Support, Marketing, and Sales—to identify gaps and opportunities, prioritize initiatives, and deliver impactful features that drive customer value.
- Lead the strategy and roadmap for Mailgun’s QA and testing tools, defining how our platform enables customers to ensure email quality at scale.
- Serve as the subject matter expert for testing workflows, engagement analytics and rendering QA to ensure a best-in-class product experience.
- Conduct market analysis, customer research and competitive benchmarking to identify opportunities for growth and innovation in testing and deliverability intelligence.
- Prioritize and manage a product backlog focused on testing, accessibility and QA features based on business impact and technical feasibility.
- Define and communicate product requirements, user stories, epics and success metrics, tracking initiatives through to successful release.
- Collaborate with cross-functional and interdepartmental teams to develop go-to-market strategies, technical documentation and educational resources (eg, technical documentation, developer guides, integration tutorials).
- Analyze product metrics, customer feedback and market trends to refine strategy and inform roadmap decisions.
- Engage with customers and industry experts to gather insights, validate features and ensure Sinch Email’s testing and QA tools stay ahead of market needs.
- Communicate product plans to and gain stakeholder support from executives, peers and cross-functional teams.
- Engage with developers, marketers and email communities (eg, Email Geeks) and external partners to gather feedback, foster adoption and expand awareness.
Requirements
- Minimum of 5 years of demonstrated Product Management success building and scaling SaaS products within fast-paced, high-growth environments.
- Experience in Product-Led growth strategy.
- Experience in creating product plans, strategy, forecasts, business cases and budgeting.
- Working knowledge of the product development lifecycle, with proven experience in all phases including ideation, defining and communicating specifications, managing resources, leading cross-functional co-located and/or remote teams
- Proficiency in analytics and using data to drive decisions, prioritize roadmaps and measure success.
- Extensive experience building and managing API-based products with a deep understanding of developer personas and their expectations for usability, documentation and support.
- Willingness to roll up your sleeves and do whatever is necessary; general manager/owner mentality.
- Exceptional verbal and written communication skills.
- General email industry expertise preferred.
- Email HTML, QA, rendering or testing tools experience strongly preferred.
