Juniper Creates

Strategy and Operations Manager

Juniper Creates

full-time

Posted on:

Origin:  • 🇨🇦 Canada

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Job Level

Mid-LevelSenior

About the role

  • Take on mission-critical Strategy & Operations roles in Partnerships, Launch, and Supply Chain at Juniper, a crowdfunding and merchandise platform for independent creators.
  • Work directly with senior leaders and gain exposure across teams to manage high-stakes projects and scale the business.
  • Partnerships: Build and strengthen relationships with strategic partners through quarterly and roster reviews; support discovery calls, pitch Juniper’s services, scope opportunities; lead early-stage product ideation and go-to-market planning; ensure seamless handoff to Launch Operations. Reporting to the Sr. Manager of Partnerships.
  • Launch: Own execution of creator product launches from kickoff to post-launch; serve as main point of contact for mid-sized clients; refine Juniper’s launch playbook to drive faster, smoother, and bigger outcomes. Reporting to the Sr. Manager of Launch Operations.
  • Supply Chain: Oversee Shopify back end setup; coordinate with China teams to ensure on-time shipping; track inventory across Juniper stores and 3rd party platforms; build dashboards for real-time visibility into fulfillment, shipping, and inventory. Reporting to the Director of Product.
  • Coordinate cross-functionally with Brand Strategy, Product Design, Launch teams, Product Development, China operations, marketing, and ops to deliver launches and maintain inventory flow.
  • Deliverables include partner relationships, successful product launches, smooth fulfillment, proactive communications, and dashboards that provide operational pulse at a glance.

Requirements

  • 3+ years of experience in operations, project management, or a related field (e.g., partnerships, supply chain, or product launches).
  • Proven ability to drive cross-functional projects in fast-moving environments.
  • Strong communication and stakeholder management skills, with confidence working across internal teams and external partners.
  • Analytical and data-driven; able to build dashboards, track KPIs, and act on insights.
  • Business-savvy, curious, and eager to learn how all parts of the business connect.
  • Ability to manage high-stakes projects and work directly with senior leaders.
  • Legal authorization to work in Canada (application asks "Are you legally able to work in Canada without a sponsorship?").
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