Juniper Creates

Supply Chain

• Develop and implement processes to scale our manufacturing capabilities, ensuring we can meet increased production demands without sacrificing efficiency.
• Ensure that the quality standards from our North American team are consistently upheld in our China operations, aligning every step of the manufacturing process with these expectations.
• Build and maintain a well-structured team with clear roles and responsibilities, fostering a collaborative and efficient working environment.
• Strengthen the communication and coordination between our teams in China and North America, ensuring smooth workflows and alignment across all touchpoints, from sampling to fulfillment.

Senior Operations Manager, Supply Chain

Operations

• Take on mission-critical Strategy & Operations roles in Partnerships, Launch, and Supply Chain at Juniper, a crowdfunding and merchandise platform for independent creators.
• Work directly with senior leaders and gain exposure across teams to manage high-stakes projects and scale the business.
• Partnerships: Build and strengthen relationships with strategic partners through quarterly and roster reviews; support discovery calls, pitch Juniper’s services, scope opportunities; lead early-stage product ideation and go-to-market planning; ensure seamless handoff to Launch Operations. Reporting to the Sr. Manager of Partnerships.
• Launch: Own execution of creator product launches from kickoff to post-launch; serve as main point of contact for mid-sized clients; refine Juniper’s launch playbook to drive faster, smoother, and bigger outcomes. Reporting to the Sr. Manager of Launch Operations.
• Supply Chain: Oversee Shopify back end setup; coordinate with China teams to ensure on-time shipping; track inventory across Juniper stores and 3rd party platforms; build dashboards for real-time visibility into fulfillment, shipping, and inventory. Reporting to the Director of Product.
• Coordinate cross-functionally with Brand Strategy, Product Design, Launch teams, Product Development, China operations, marketing, and ops to deliver launches and maintain inventory flow.
• Deliverables include partner relationships, successful product launches, smooth fulfillment, proactive communications, and dashboards that provide operational pulse at a glance.

Senior Operations Manager, Supply Chain

Strategy and Operations Manager